Lead Associate, Warehouse Operations
Cardinal Health · Massachusetts
📍 MA-Boylstonvia workdayFirst listed here 2026-11-07
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Schedule : Monday-Friday 2:00pm-10:30pm (overtime required based on business need)
Anticipated hourly range: $26.80 per hour - $37.90 per hour (includes shift differential)
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 11/20/2026*if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
What Warehouse Operations contributes to Cardinal Health
Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.
Job Summary
The primary purpose of the Lead Associate, Warehouse Operations is to support the Warehouse Supervisor through either inbound or outbound management of the warehouse floor and to facilitate effective warehouse operations through direction of warehouse staff, in accordance with operational priorities. In addition, this job assists in coordination of receipt of shipments and scheduling of incoming trucks, as well as making internal appointments. This job also delegates work among the warehouse staff and produces reports on workforce productivity and quality. The Lead Associate, Warehouse Operations also communicates with customers outside the warehouse to communicate disruptions, provide updates on delivery timeframes and ensure customer satisfaction.
Responsibilities
Follows standard operating procedures to assess inventory levels, submit orders, and audit warehouse operations to facilitate successful operational activities within the warehouse.
Directs workflows on the floor of the warehouse, including packing, unloading, shipping and managing of delivery schedule.
Analyzes internal data and reports on productivity and efficiency to help determine when and where the warehouse is performing better or worse than expected.
Coordinates with Warehouse Supervisors to align on warehouse and inventory priorities, in alignment with operational objectives.
Assists in inbound and outbound workload forecasting through historical and trend analysis to determine how labor should be utilized.
Assists in inventory management, and helps with stocking and shipping, as necessary.
Investigate outbound and inbound discrepancies by checking for differences between physical counts and AIMS records
Aid in the training and development of new hires and retraining of current employees
Develop collaborative relationships with peers and coworkers
Identify opportunities for personal and team development
Participate in Lean Six Sigma projects, designed to improve existing processes and enhance the customer experience
Demonstrate a working knowledge of jobs outside area of responsibility
Serves as a resource to other team members, instructs Associates on complex picking, put-away, and replenishment tasks to maximize inventory accuracy, is flexible to support daily operational needs. May assist in occasional warehouse audits by providing reporting and answering questions related to inventory control procedures, as necessary.
Serves as back up support to the transportation coordinator and training coordinator for the facility.
Qualifications
4+ years of experience, preferred
High School diploma, GED or equivalent, or equivalent work experience, preferred
Previous experience with operating systems such as Microsoft Office, AS400, Oracle, AIMS or other WMS systems preferred
Previous experience with material handling equipment preferred such as RF scanners, pallet jacks, cherry/order pickers, reach trucks, forklifts, etc.
Ability to lift up to 50 pounds
Ability to bend, reach, stoop, lift and stand for entire shift
Ability to follow direction and change priorities
Ability to work in a fast-paced distribution environment while meeting established performance quotas and standards.
Must be flexible to work overtime as needed.
Excellent interpersonal, organizational, and follow through skills
Good verbal and written communication skills
What is expected of you and others at this level
Applies extensive knowledge and company policies to complete a wide range of assignments
Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside area of responsibility
Takes the lead in effectively applying new processes and skills in accomplishing assignments
May provide technical guidance and training to others
Maintains appropriate licenses, training and certifications
Works on complex problems that require independent action and a high degree of initiative to resolve issue
Makes recommendation for new or revised processes and has a role on the implementation
Adheres to all quality guidelines
Works with minimal degree of supervisio
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