Knowledge Management and Learning (KML) Coordinator

The   KML   Co o rdinator   supports the Knowledge Management & Learning team in   maintaining   the firm’s knowledge platforms, coordinating learning programs, administering training content and systems, preparing usage and completion reports, and supporting day-to-day KML operations. The role requires strong attention to detail, sound judgment, proactive follow-through, and the ability to work effectively with attorneys, business   professionals   and members of the wider firm.   Primary Responsibilities   Maintain and support the firm's core Knowledge, Intranet and Learning Management System (LMS) platforms. Coordinate and administer firmwide learning programs, including scheduling, presenter support, training   logistics , recordings, post-training   uploads   and reporting.   Support knowledge capture, content organization, internal research, content review cycles, and the development of resources that help employees   locate   and use firm knowledge effectively.   Provide day-to-day operational and administrative support to the K ML   team, including team communications, calendars, reporting, meeting   coordination   and process documentation.   Knowledge platforms and content management   Maintain and update   c ontent on   the f ir m ’ s   Knowledge   and   Int ranet   Pla tform s , including uploading, tagging, organizing   links   and supporting content owners with page and document updates.   Assist   with the creation and maintenance of mini hubs,   docume nt   libraries and other tools that make   knowledge   resources easier to find and use.   Track and support periodic content reviews to help ensure Knowledge resources remain   accurate   and up to date.   Assist   colleagues with   locating   relevant knowledge resources and support internal research requests as needed.   Redact or sanitize sensitive information from internal documents and case work   products   when   required .   Learning programs and training operations   Maintain the firmwide training calendar and help coordinate firmwide learning programs from planning through delivery.   Schedule planning calls,   check-ins   and dry runs; coordinate with presenters, attorneys, business   professionals   and administrative teams to keep training projects on track.   Support CLE and CPD coordination by gathering   all   required information, tracking   materials   and working with relevant internal contacts .   Run live training sessions by supporting presenters, managing   logistics ,   monitoring   chat, recording sessions, and coordinating Zoom or Teams functionality as needed.   Edit,   process   and upload training recordings and materials to   the   LMS   and related knowledge platforms.   Assist   with onboarding, certification programs, newly promoted attorney meetings, learning   plans   and recurring training series.   Lear n in g   Management   Sys tem   ( LMS)   administration and reporting   Serve as a day-to-day point of contact for L MS   questions, access   issues   and course administration.   Create,   update   and circulate course links, learning plans and training communications as needed.   Track enrollment, completion,   viewership   and other training   activities , and   running   reports for KML, Attorney   Development   and other stakeholders.   Support   for permissions management , security groups and restricted-access training content where   required .   Communications,   reporting   and team operations   Prepare and distribute KML updates that highlight new   knowledge   objects, training   resources   and other relevant learning content.   Support   Intr anet   announcements, Knowledge   cont ent   updates,   Me e ting   coordination, client alert   tracking   and other cross-functional communications.   Maintain KML reporting trackers, including training participation, attorney involvement in KM and learning initiatives, page-view   reporting   and related metrics.   Document KML team processes and   procedures and   maintain   guidance resources for new joiners and ongoing team use.   Schedule recurring KML meetings, spotlights, refresher sessions and other team or stakeholder meetings as   required .   Requirements   2 +   years   of administrative, knowledge management, learning and development, or related experience in a professional services or law firm environment preferred.   Experience using   Microsoft 365, including Word, Outlook, Excel, PowerPoint,   SharePoint   and Teams.   Experience with knowledge platforms, learning management systems, SharePoint sites,   intranets   or similar   content-management   tools preferred.   Comfortable working with data, trackers and reports, including training completion,   viewership   and content-usage reporting.   Strong attention to detail,   excellent   organization al skills ,   and   consistent   follow-through, with the ability to manage   competing   deadlines and priorities.   Strong written ,   verbal , and interpersonal   skills,   with a proactive approach to building trusted relationships and collaborating effectively   with attorneys, business   professionals   and stakeholders at   different levels .   Ability to exercise   sound judgment and discreti on   in compliance with our Firm’s policies   when handling sensitive internal documents, training   records   and firm information.   Highly p roactive,   collaborative   and ab ility   to work independently while   maintaining   clear,   transparent   and   timely   communication with   stakeholders .   Interest in knowledge management, learning, legal operations, firmwide training and technology-enabled process improvement.   Company Description Kobre & Kim is a conflict-free global law firm focused exclusively on disputes and investigations, often involving fraud and misconduct. Recognized as the premier firm for cross-border disputes, the firm has a particu