IT Support Engineer

ROLE TITLE:                            IT Support Engineer FUNCTION:                             IT Operations REGION:                                  Asia Pacific  REPORTING:                           IS Operations Manager, APAC LOCATION:                              India  ROLE PURPOSE The Level 2 IT Support Engineer is responsible for resolving incidents and fulfilling service requests, ensuring adherence to predefined processes, procedures and guidelines to meet customer needs. This position is an exciting opportunity to work with best of breed technologies in a fast paced, vibrant working environment. The role provides a great opportunity for building and developing new skills, as well as opportunities to collaborate with colleagues abroad on technology-based projects.