IT Supervisor-DA's Office

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $101,442.25 - $152,165.22 Annual Department: District Attorney Job Type: Regular Non-Represented Exemption Status: United States of America (Exempt) Closing Date (Open Until Filled if No Date Specified): September 29, 2026 The Opportunity: The Multnomah County District Attorney’s (MCDA) Office is seeking an experienced and collaborative IT Supervisor to oversee the day ‑ to ‑ day operations of the MCDA Network Operations team, which includes Help Desk and Systems Administration services. This role combines leadership, hands ‑ on technical expertise , and cross ‑ departmental coordination to ensure reliable, secure, and efficient technology operations that support the mission of the District Attorney’s Office.   The ideal candidate is a skilled IT professional who excels in team leadership, process improvement, customer service delivery, and building strong relationships across internal teams, County IT, partner agencies, and vendors. MCDA is committed to fostering a respectful, inclusive work environment that values diverse perspectives and experiences.   This position is located at the downtown Multnomah County Central Courthouse. The work schedule is typically Monday through Friday from 8:00 a.m. to 5:00 p.m.      The essential function of this position includes but is not limited to the following:     Daily Supervision of Network Operations   • Lead and oversee Help Desk and Systems Administration staff.   • Coach, train, and support staff performance and development.   • Participate in recruitment, interviews, and candidate evaluations.   • Establish schedules and ensure coverage for critical IT functions.   • Monitor ticket queues to ensure timely service delivery.   • Improve work processes and procedures for efficiency.   • Assess policies, identify gaps, and recommend improvements.   • Investigate technical and procedural issues and support resolution.     Leadership and Collaboration     • Serve as a liaison between Network Operations, internal teams, County IT, and partner agencies.   • Set team goals aligned with department priorities.   • Build productive relationships with stakeholders and vendors.   • Assist in IT budget development and administration.   • Contribute to resource forecasting and expenditure monitoring.   • Support continuous improvement and long ‑ term strategic planning.   • Represent the IT Manager when needed.     Incident & Problem Management   • Provide hands ‑ on support for complex or escalated technical issues.   • Guide team members through troubleshooting and resolution.   • Ensure clear documentation of incident responses and knowledge sharing.   • Participate in root cause analyses and recommend long ‑ term solutions.     Project Management   • Lead or support IT projects in collaboration with the IT Manager.   • Track timelines, deliverables, and resource needs.   • Report project status, risks, and updates to stakeholders.   • Ensure projects align with organizational objectives .     Hardware & Software Asset Management   • Oversee procurement and inventory of equipment, software, and peripherals.   • Manage license renewals, vendor subscriptions, and warranties.   • Support hardware/software lifecycle planning.   • Generate reports for asset tracking and audit readiness.   Applicants with demonstrated advanced experience with Information Technology and management and who are seeking to be a part of an outstanding prosecuting attorney's office are encouraged to apply !      TO QUALIFY   We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required . Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page .   Minimum Qualifications:   • Bachelor's degree from an accredited college or university and 3– 6 years of experience in IT support or systems administration; OR   • 7– 10 years of equivalent experience in help desk, systems administration, or related technical roles.   • Strong leadership, communication, and project coordination skills.   • Demonstrated ability to work effectively in a collaborative, cross ‑ functional environment.   • Valid driver’s license.   • Ability to pass a criminal background check.   Preferred Special Qualifications/Transferable Skills:   • Experience leading or supervising an IT team.   • Professional certifications such as CompTIA, ITIL, Microsoft, or Cisco.   • Experience with Windows Server, Active Directory, ticketing systems, and similar enterprise technologies.   *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.   Other:   Candidates must successfully pass a thorough criminal background check and post -offer urine drug screen.   During the interview process, you will be asked to sign a disclosure statement about the arrests and convictions of immediate family members and close relations pursuant to our policy regarding Outside Associations. Immediate family is defined to include parents, spouse, spouse equivalent, brother, sister, children, grandparents, or any individual where the relationship is close or intimate, or a roommate. An answer of "Yes" to any Outside Associates will not automatically disqualify an applicant.   Salary/Pay : Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However