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IT Program Manager, Conferences Technology

Gartner · Dallas–Fort Worth, TX

📍 Irving, TXvia workdayFirst listed here 2026-09-20
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Hiring near our Irving, TX Center of Excellence with a flexible environment. About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.  About the role:     Gartner is looking for a well-rounded IT Program Manager who can provide project and program leadership for technology projects within Gartner’s Conference Technology organization. As the Global Conferences business continues to grow, our Conference Technology team will aim to deliver world-class execution, world-class digital products, and world-class data availability. The IT Program Manager role will lead a complex Portfolio of IT projects across multiple technology services. They are accountable for the quality of the results,   benefits   realization,   timely   delivery, ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. They will   be responsible for   implementing and ensuring adherence to standard Agile practices, coaching and guiding teams through continuous improvement and adoption. In this   role   you will   be required   to manage and collaborate with geographically dispersed teams. The candidate must have experience driving Agile transformations and improving organizational Agile maturity.     What   you will   do:     Responsible for the oversight and management of global technology-based Project Portfolio in support of IT initiatives. Accountable for improving organizational Agile maturity and adherence to Agile practices, and for fostering an environment of collaboration and high impact results    Enforce strategic portfolio management standards and practices, promoting transparency,   execution   and risk discipline across technology development   work.   Analyze the scope and direction of initiatives across multiple levels of management and organizational boundaries    Direct multiple sub-team project plans   and execution   efforts   into a cohesive whole   Evaluate project and program performance consistently with key performance indicators    Partner with technical leadership to report project progress to executive level and cross-team stakeholders. Leverage personal   expertise   to develop and present rational conclusions,   recommendations   and direct implementation strategies/action plans    Facilitate the adoption of Agile methodologies, standards and practices across multiple services and ensure adherence by Technology teams.    Provide guidance and support to Scrum Masters in Agile principles and practices    Leverage Agile metrics like lead time, cycle time, velocity, and burn-down charts to   monitor   team performance and   identify   areas for improvement    Identify   systemic operational issues and resolve them as well as   identify   root causes and process improvements to present similar issues    Responsible for the creation of long-term strategies and approaches to control and manage projects in support of complex business requirements    Support the development of strategic and tactical planning of technology and people resources necessary for successful completion of several large-scale projects    What you will need:     Strong IT professional with 1 0 + years of experience in program management. The candidate should have strong qualitative and quantitative problem-solving skills along with   high on   ownership and accountability.                        Must have:     1 0 + years of experience working with IT Development teams in project/program management capacity    Deep   expertise   in Agile & Waterfall methodologies; proven   track record   of effectively coaching teams to achieve Agile maturity    Demonstrated leadership skills working with matrixed teams,   management   and executive stakeholders in a dynamic, growth environment    Strong ability to understand, influence and manage stakeholder expectations and to resolve issues that may affect delivery    Strong project leadership, adept at Backlog Refinement, Risk Management, Stakeholder Management, Agile Team Building across multiple global teams, Release Management and Conflict Resolution    Ability to navigate ambiguity and translate complex concepts into actionable steps   Ability to manage project financials including budget plans, monitor   spend   and prepare for potential risks    Strong   proficiency   in Microsoft Suite,   JIRA   and Confluence    Who   you are :     Bachelor’s degree or foreign equivalent degree in Computer Science or a related field     Demonstrated leadership skills;   strong communication , collaboration, people management & influencing skills    Able to work in a fast-paced environment with tight deadlines and multiple project deliverables    Critical thinker, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products    Excellent communicator, both written and verbal, to all levels of the organization    Passionate about building high-performing teams    Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles!  What you will get: Competitive compensation. Limitless growth and learning opportunities. Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more! A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you. A chance to make an impact – your work will contribute directly to our strategy. Enjoy the flexib

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