Intern, Client Financial Services

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details At Cencora, we are united in our responsibility to create healthier futures. As a Summer 2027 Intern, you will have the opportunity to apply your academic knowledge in a professional business environment while gaining meaningful, hands-on experience within our IT team.  Throughout the internship, you will work on real business initiatives, collaborate with team members and leaders, develop professional skills, and contribute to projects that support Cencora's purpose of creating healthier futures.  Start Date: June 7, 2027   End Date: August 13, 2027  Location: Carrolton, Tx This internship is designed for students who are curious, motivated, and eager to learn while making a meaningful impact in a fast-paced, collaborative environment.  Responsibilities: Responsible for timely updates of all contract pricing and membership information into the contract management database system. Acts as key contact for the department for large revenue generating, government, and retail customers; leads customer problem resolution efforts to resolve invoice inaccuracies and performs customer audits as agreed to in sales contracts. Develops and maintains customized customer report; delivers and presents customized reports to various levels of management. Develops Customer Business Review Presentations with minimal direction; relates and compares data from different sources and illustrates quarterly trends. Responsible for the maintenance of formulary contracts and providing customer tailored reports as designated such as Quote compares, Restrictions reports, Membership Add/Delete reports. Responsible for the maintenance of internal customer logs and generates related reports; validates daily/weekly/monthly/quarterly contract maintenance reports and makes appropriate contract management database system changes. Develops new approaches to contract administrations processes which results in improved invoice accuracy measured by audits; strives for continuous process improvement within assigned area of responsibility to achieve higher customer satisfaction measured by customer surveys. Acts as key contact for sales management team (Account Managers, Sales Directors, Sales VP's) for assigned customers with Contracts & Chargeback education and problem resolution. Establishes and maintains contract documentation files within MetaStorm system. Maintains exception reports that analyze customer contractual information and performs analysis. Supports the implementation of management initiatives and works closely with customer and other functional areas in order to improve processes. Performs in-depth analysis of contract discrepancies; identifies source of issue and decides on the appropriate action needed to resolve issue; complex issues may require the coordination of several internal ABC departments and / or representatives from the Supplier. Participates in contract administration projects across the contracts & chargeback organization. Ability to attend meetings and provide valuable insight in problem resolution, suggesting department improvements in a professional manner. Receives, identifies, and resolves customer invoice discrepancies associated with contract and chargeback issues. Addresses issues in pricing with customer as they arise and in collaboration with customer service and suppliers; participates in customer visits as required. Assists in training as it relates to contract administration and corporate compliance policies. Performs related duties as assigned. Education and Experience   Currently pursuing a Bachelors degree in: Finance, Business Administration, Accounting or similar financial degree. Rising sophomore, junior, or senior at the time of the internship preferred  Must not require sponsorship to work in the United States now or in the future.  Skills and Knowledge Highly motivated self-starter Proven people/project leadership throughout your academic career (on- or off- campus) Ability to work in an unstructured environment with the ability to make tradeoff decisions quickly Effective coaching, facilitation, presentation, and team building skills Strong analytical and problem-solving skills Ability to receive feedback and adapt in a dynamic work environment.  Flexibility for relocation will allow for greater advancement opportunities Ability to communicate effectively both orally and in writing Good project management skills Strong interpersonal, teamwork, and leadership skills Good analytical and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions Excellent organizational and time-management skills Highly motivated self-starter with a strong desire to learn.  Strong interpersonal, teamwork, and relationship-building skills.  Demonstrated leadership through academic, extracurricular, volunteer, or work experiences.  Ability to manage multiple priorities in a fast-paced environment.  Effective organizational and time-management skills.  Proficiency with Microsoft Office applications, including Excel, PowerPoint, Outlook, and Teams.  What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may i