Injury Claims Examiner

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Increase your earning potential with a $2,500 Sign-On Bonus! Ask your Recruiter for more details! Salary range: $72,000K - $96,000K (c ommensurate with experience and location/job market) ****This is a HYBRID role based out of our Tampa, FL location, which requires in office attendance**** Work schedule/hybrid structure: Core hours are Monday - Friday, 8:00 AM to 4:30 PM EST – 3 days In-Office/week . Flexibility may be needed to support early or late shifts based on business needs. Orientation period (Training and Transition Schedule – 6 months): Monday – Friday, 8:00 AM to 4:30 PM EST; up to 4 days In-Office/week until fully oriented. Come grow with GEICO’s Injury Claims Team! It’s an exciting time! We’re in search of highly motivated Injury Claims Examiners with prior casualty and bodily injury experience, in private passenger automotive liability claims, looking to help deliver world-class service to our clients. In this role, you will have an opportunity to work with a thriving team of professionals experienced in attorney represented automobile liability claims.   As an Injury Claims Examiner, your ability to provide exemplary service and technical expertise to resolve various types of injury claims is key.  Your team will manage complex investigations, coverage determinations, liability assessments, and bodily injury claim resolutions—through both settlement and litigation. You will play a pivotal role in delivering operational excellence by resolving claims with the highest level of customer service. The ideal candidate has a demonstrated willingness to learn, is open to feedback and adapts well to change. Job Requirements Minimum three (3) years of highly successful Bodily Injury claims handling experience  Must have prior private passenger automotive liability claims experience Litigation handling experience preferred, but not required Must have an active Adjuster license at time of hire Outstanding customer service and professional communication skills, both oral and written  Understanding and ability to execute and comply with Department of Insurance Guidelines and Requirements as established in the Insurance Code  Exceptional negotiating skills  Proficient computer skills with ability to function in all Microsoft Office Programs  Highly organized  Ability to multi-task and prioritize successfully in a fast paced, high-volume environment  Demonstrated ability to exercise good judgement  GEICO offers a hybrid work model that is designed to support flexibility. This position will have in-office requirements 3 times a week after successful completion of the orientation period. GEICO reserves the right to adjust in-office requirements as needed to support the needs of the business unit. Job Duties and Responsibilities Provide customer service to our policyholders and those who may become our policyholders that exceed their expectations and deliver on the GEICO promise, communicating and guiding them through the claims process Assure coverage for each loss and all policy provisions before processing payments Investigate all aspects of the claim to determine liability percentage and legal responsibility  Identify and evaluate claims indicators of fraud and escalate as appropriate  Utilize all claims tools provided to properly evaluate liability and extent of damages  Evaluate damages in accordance with investigative findings and establish value to pay only what is owed  Negotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned  from letter of representation through settlement or verdict. Authorize negotiated payment for established damages within your designated authority  Submit requests for authority on evaluations that exceed your personal, assigned authority  Ensure all compliance requirements are met in a timely and professional manner and in accordance with guidelines  Adjust reserves adequately on all new and existing claims  Participate as an active member of claims forums as required  Communicate findings to claims management team as required or as may be needed depending on high exposure or unusual loss findings Perform other duties as may be assigned  litigation, auto liability, liability claims, bodily injury, casualty #geico300 #LI-BR1 The GEICO Pledge: Great Company:  Protecting customers through life’s twists and turns with innovation and integrity. Great Careers:   Personalized development programs, mentorship, and certification assistance. Great Culture:   Inclusive and collaborative culture rooted in shared success. Great Rewards:   Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reaso