Import Transportation Supervisor

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order and risk management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington. Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 18,000 trained professionals 300+ locations worldwide Fortune 500 Globally unified systems At Expeditors, we recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within—more than 27 percent of our staff of 17,000 employees has been at Expeditors 10 years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs—they’re chances to grow, thrive, and do what you love. www.expeditors.com People  Identify and mentor #2’s   Conduct and document monthly 1 on 1’s in PDC  Responsible for timely annual performance review and development maps for team members  Ensure team members complete mandatory trainings prior to due date  Administrative management of DayForce, IDM, Overtime and Vacation  Drive team morale and reallocate workload accordingly to ensure employee satisfaction and retention  Customer  Take an active role in the successful transition of new business/ updates to existing business  Regularly attend, and actively participate in customer facing engagements  Conduct 2 customer calls per week, and log in CRM  Conduct root cause analysis and corrective action plan with customers and account stakeholders  Stay apprised of market conditions, and proactively communicate impact to customers  Operations  Ensure cross-training among the team in order to support team coverage   Take an active role to support their manager, and act as the escalation point  Monitor workboard for the team, and adjust the daily plan accordingly  Understand department process flow relative to OPA requirement   Constantly and continuously look for areas of improved efficiency with an emphasis around digitalization  Understand and take action to resolve anything in red or “at risk” of missing global expectations  Ensure compliance to company policies and external regulations  Proactively communicate with the team to ensure awareness and understanding of policies and regulations  Professionally represent Expeditors to our customers, service providers, and government agencies   Finance  Ongoing review of provisions and A/R, resulting in zero reserve  Ensure revenue recognition and timely action on provisions  Understand and drive profitability at the customer and department level   Produce customer P&L’s on monthly basis  Understanding of P&L, including review of monthly expenses   EXPECTATIONS: Measure adoption of technology within the team and drive continuous improvement  Pursue industry certifications, Expeditors’ Leadership Platform and Leader-Leader model  Regularly request additional responsibilities to support the team and the department  2 years of industry specific qualification (country specific)  Good market and product knowledge  Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results  Good computer skills (Excel, Word)   Proven supervisory attitude  Expected base salary: $57,000.00 Eligible for bonus Expeditors offers excellent benefits: Paid Vacation (first year prorated based off month of hire then eligible for 15 days) Holidays (10) Flexible Days (2) Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid) 401(k) Retirement Savings Plan with employer match Employee Stock Purchase Plan (ESPP) Medical, Prescription Drug, Dental & Vision Coverage Health Savings Account (HSA) Life and Disability Insurance Paid Parental Leave (additional eligibility criteria) Dependent Care Flexible Spending Account (DC FSA) Commuter Benefit Employee Assistance Program (EAP) Learning & Development Program Educational Assistance and Reimbursement All your information will be kept confidential according to EEO Guidelines.