IAM / Automation Lead

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.  IAM / Automation Lead Information Technology • Full-Time • Remote About the Role As the IAM / Automation Lead, you will own the strategy, operations, and roadmap for enterprise Identity & Access Management (IAM) — protecting our workforce, applications, and data by ensuring the right people have the right access at the right time. This is a high-impact, senior level role reporting to the Senior Director of IT. You will serve as the organization’s subject-matter expert and technical lead for enterprise IAM, partnering closely with IT, HR, Legal, and Compliance, and driving continuous maturity of our identity posture across cloud and on-premises environments. The role carries a heavy focus on automation and self-service — reducing manual operations, improving the end-user experience, and strengthening our cybersecurity posture while delivering cost savings. Key Responsibilities Serve as the North American Center of Excellence (COE) lead for IAM, partnering with global COE counterparts to align standards, tooling, and best practices — ensuring IAM responsibilities and services are delivered consistently on a global basis Serve as the technical lead for IAM integration on current and future mergers, acquisitions, and divestitures (M&A) Lead the design, implementation, and operations of IAM programs including SSO, MFA, PAM, IGA, and directory services Deliver measurable cost savings and operational efficiencies by leading product evaluations, tools consolidations, and IAM initiatives back by data-driven financial business cases Enforce compliance with IAM policies and standards; Create procedures aligned to NIST, CIS, ISO 27001, SOX, and other applicable frameworks Own user lifecycle management: joiner/mover/leaver (JML) execution, access provisioning, role engineering, and automated de-provisioning Drive automation and self-service capabilities across the IAM function — including automated access requests, approvals, and provisioning — to reduce manual operations and improve the end-user service experience Partner with End User Services and the Service Desk to identify and automate away manual, ticket-based access requests, replacing them with self-service and automated workflows Deliver automated entitlement and permission reviews across SaaS, cloud, and on-prem applications Mature Privileged Access Management (PAM) adoption, including vault adoption, session monitoring, and just-in-time (JIT) access Partner with Cyber and Network Operations on global user controls, including Zero Trust and SSO group management — leading identity-centric network access controls and conditional access policy development Build and maintain integrations between IAM platforms, HR systems (HCM), ticketing systems, and downstream applications via SCIM, LDAP, and API connectors Define KPIs and metrics for access hygiene, orphaned accounts, and privilege sprawl; report SLA performance and program health to leadership quarterly Partner across teams to advance the IAM roadmap, and support IAM vendor relationships, licensing, and contract renewals in collaboration with Cyber and Procurement Serve as a technical mentor to IAM engineers and analysts, sharing best practices in design, implementation, and troubleshooting Support audits (SOX, SOC 2, ISO 27001) with evidence of quarterly access reviews, control narratives, and remediation tracking  Drive IAM roadmap planning with a 12–18 month horizon, balancing security uplift with employee experience Technologies & Platforms Identity Governance & Administration (IGA) Okta Identity Governance Microsoft Entra ID Governance One Identity Manager Single Sign-On & Federation Okta Workforce Identity (SSO, MFA, Lifecycle Management, Workflows) Microsoft Entra ID (Azure AD) — Conditional Access, PIM, Entitlement Management Privileged Access Management (PAM) CyberArk PAM Suite (Vault, PSM, PVWA, CPM, Conjur) BeyondTrust Password Safe / Privileged Remote Access Delinea Secret Server / Privileged Access Service HashiCorp Vault (secrets management) Directory Services Microsoft Active Directory (AD) & Active Directory Federation Services (ADFS) Microsoft Entra ID (Azure AD) LDAP / OpenLDAP Cloud & Infrastructure Platforms AWS IAM, AWS Identity Center (SSO), AWS Cognito Microsoft Azure — Entra ID, Managed Identities, RBAC Kubernetes RBAC and workload identity Protocols & Standards SAML 2.0, OAuth 2.0, OpenID Connect (OIDC) SCIM 2.0 (automated provisioning/deprovisioning) LDAP / LDAPS, Kerberos, RADIUS FIDO2 / WebAuthn (phishing-resistant MFA) ITSM, SIEM & Adjacent Tools ServiceNow (self-service access catalog, automated request fulfillment, ITSM integration) Splunk / Microsoft Sentinel (identity threat detection, UEBA) CrowdStrike Falcon Identity Protection Workday / SAP SuccessFactors (HRIS integration for JML) Jira / Confluence (project tracking, runbooks) Education and Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field; equivalent professional experience will be considered in lieu of a degree. 8+ years of progressive experience in information security or information technology, including 4+ years focused specifically on Identity and Access Management (IAM), with a demonstrated track record of applying automation and engineering discipline to reduce risk and manual effort 3+ years serving as a senior or lead technical contributor on an IAM function or program within a mid-to-large enterprise environment (5,000+ emp