I&P GN - Song –Sales- Senior Manager - Process Excellence-PE

Job Description Template   Job Title - Senior Manager– Process Excellence   Management Level : 06 - Senior Manager   Location : Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad   Must-Have Skills   Deep expertise in B2B Sales transformation and end-to-end Sales process strategy, including Lead Management, Lead Qualification, Opportunity Management, Pipeline Management, Account Management, Sales Planning, Forecasting, CPQ, Deal Management, Contract Management, Order Management, and Sales Operations.   Proven ability to define and govern process transformation methodologies, process redesign standards, quality frameworks, and transformation governance across multiple client engagements.   Strong expertise in Enterprise Sales Strategy, Go-to-Market (GTM), Sales Operating Model, Route-to-Market, Sales Force Effectiveness, Sales Productivity, and Sales Transformation.   Ability to connect enterprise Sales strategy with detailed Sales process steps, technology platforms, data, AI, operating models, and organizational capabilities.   Strong experience facilitating C-suite and senior stakeholder workshops, executive discussions, design sessions, and transformation governance forums.   Proven team leadership and people management experience, including managing senior consultants, specialists, and distributed teams.   Strong understanding of AI, GenAI, automation, and AX Design, with the ability to integrate human + AI-agent experiences into Sales processes and transformation methodologies.   Demonstrated ability to act as an Industry Advisor, bringing market, industry, competitor, technology, and Sales transformation perspectives to client conversations.   Strong executive communication, consulting, relationship management, and influencing skills.   Good-to-Have Skills   Experience with process mining, digital twin, process simulation, and AI-assisted process design/validation tools.   Experience developing consulting methodologies, frameworks, intellectual property, accelerators, playbooks, and points of view.   Strong Business Development, RFP/RFI, proposal leadership, pursuit shaping, and solution development experience.   Experience collaborating with technology, product, architecture, and delivery teams to ensure process and platform designs are aligned.   Experience with Sales platforms and enterprise applications such as CRM (Salesforce, Microsoft Dynamics), CPQ (Salesforce, Conga, SAP), CLM (Icertis Conga), Sales Planning (Anaplan, Xactly), Forecasting (Clari, Aviso), Incentive Compensation (Varicent, SAP Callidus), Order Management (Salesforce, SAP), and Revenue Management (Salesforce, SAP).   Experience using Microsoft Visio and other process mapping/modeling applications to develop enterprise process architectures and detailed Sales process designs.   Strong understanding of digital transformation and emerging AI-enabled Sales platforms and applications.   Experience   12 -20 years of experience in management consulting, process transformation, Sales transformation, Enterprise Sales Strategy, Sales Operations, or related areas.   Demonstrated experience leading complex, multi-workstream transformation programs and advising senior client stakeholders.   Experience managing and developing consulting teams across multiple engagements.   Proven experience in Business Development, RFP/RFI responses, proposal leadership, and pursuit management.   Demonstrated experience working across business and technology stakeholders to deliver enterprise transformation.   Educational Qualification   Bachelor's Degree or equivalent.   MBA/PGDM (Preferred)   Job Summary   As a Senior Manager– B2B Sales Transformation, Enterprise Sales Strategy & Industry Advisory, you will define and lead how Sales transformation is delivered across clients, while establishing the methodologies, governance standards, assets, and industry perspectives that enable consistent, high-quality outcomes. You will bring deep expertise across the B2B Sales value chain, connecting Enterprise Sales Strategy and Go-to-Market priorities with end-to-end Sales process steps, operating models, technology platforms, data, AI, and organizational capabilities. You will advise senior client stakeholders on how to transform their sales organizations across areas such as Sales Strategy, GTM, Sales Operating Model, Sales Force Effectiveness, Sales Productivity, Pipeline Management, Forecasting, CPQ, Deal Management, Contracting, Order Management, and Revenue Operations.   As a Senior Manager will serve as an Industry Advisor for clients across Software & Platforms, High Tech, and Communications & Media, bringing an informed perspective on market trends, competitive dynamics, industry-specific Sales models, emerging technologies, and opportunities for AI-led transformation. You will establish and govern the process transformation methodology used by your teams, ensuring that future-state Sales processes, operating models, technology requirements, and AI integration are designed consistently and to a high standard. You will also lead Business Development and RFP/RFI activities, shaping opportunities, developing differentiated solutions, leading proposal responses, and partnering with senior Accenture leadership to grow the Sales Transformation portfolio.   As AI becomes embedded across Sales processes, you will establish AX Design as a core component of the transformation methodology—defining how humans, AI agents, and business processes work together and establishing standards for agent autonomy, decision boundaries, escalation, governance, and human-agent handoffs.   Roles & Responsibilities   Enterprise Sales Strategy & Transformation   Lead development of Enterprise Sales Strategy and Sales Transformation agendas for clients across Software & Platforms, High Tech, and Communications & Media.   Define and shape transformation strategies across GTM, Sales Ope