Hyperscale Logistics Program Manager

Why E2 Optics? 💡 Advance Your Career with E2 Optics! 💡  Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA - we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you are looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next. What You'll Do Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures Establish and lead a standardized logistics program across all hyperscale sites, ensuring alignment with client expectations (Meta and future hyperscalers). Develop and implement scalable logistics strategies to support multi-region, multi-client growth. Provide leadership and accountability for Regional Logistics Managers, ensuring consistency in execution, reporting, and performance. Drive a culture of accountability, urgency, and operational excellence across all logistics functions. Establish logistics as a critical path function that directly supports project execution and schedule certainty. Own full lifecycle management of all materials including: Forecasting and coordination with procurement Delivery scheduling and vendor coordination Site receipt, verification, and documentation Storage, organization, staging, and distribution Ensure all received materials are: Verified against purchase orders and transmittals Inspected upon receipt for damage or discrepancies Documented with signed packing slips and condition verification Implement and enforce standardized processes for: Material tracking and real-time visibility Transmittals and delivery documentation Chain of custody and material accountability Align material readiness with project schedules to ensure installation teams are never delayed due to material constraints. Eliminate inefficiencies such as: Lost or unaccounted materials Misaligned deliveries Excess handling or improper storage Own the end-to-end process for damaged, defective, or non-conforming materials, including identification, documentation, and resolution. Lead and manage all RMA (Return Material Authorization) processes, ensuring timely resolution and minimal impact to project schedules. Establish standardized processes for: Damage reporting (photos, documentation, packing slips, transmittals) Vendor notification and escalation RMA tracking through closure Act as the primary liaison with manufacturers, distributors, and vendors to: Expedite replacements or credits Resolve warranty and quality issues Escalate critical path material delays Evaluate and coordinate material substitutions when required by: Partnering with engineering, QA, and field teams to validate alternatives Ensuring compliance with client specifications and standards Providing risk assessments and recommendations Communicate proactively with clients, field teams, and leadership on: Material issues and impacts Replacement timelines Approved substitutions and execution plans Track and report on: RMA cycle times and resolution timelines Material damage trends by vendor and site Substitution impacts to schedule and cost Drive continuous improvement by identifying root causes of material damage or failure and implementing preventative measures. Define and enforce clear roles and responsibilities for: Site Logistics Leads Logistics Coordinators Material Handlers Ensure all sites maintain: Organized, labeled, and auditable material storage areas Clean, safe, and efficient logistics workflows Accurate and up-to-date inventory records Standardize expectations for: Material receiving processes Staging and kitting strategies Delivery-to-install workflows Conduct regular site audits to ensure compliance with logistics standards and expectations. Develop and maintain centralized tracking systems for: Material status (ordered, in transit, received, installed) Delivery schedules and constraints Inventory levels by site and region Ensure consistent use of tracking tools (Smartsheet, Excel, ACC, or similar platforms). Provide regular reporting to leadership and clients on: Material readiness and risks Delivery performance Inventory accuracy and variances Utilize data to drive: Vendor accountability Procurement improvements Reduced material loss and delays Oversee relationships with delivery vendors, freight providers, distributors, and manufacturers. Evaluate and implement regional warehouse strategies to optimize logistics efficiency. Ensure vendors meet expectations for: On-time delivery Documentation accuracy Product quality and damage prevention Support contract negotiations focused on cost efficiency, reliability, and scalability. Partner with: Operations & Field Execution Teams Procurement & Supply Chain Project Controls & Scheduling Quality & Safety Teams Ensure logistics is fully integrated into: Project schedules and sequencing Installation readiness planning Risk identification and mitigation efforts Recruit, onboard, and develop high-performing logistics teams across all regions. Provide coaching and mentorship to Regional Logistics Managers