HVAC Maintenance Technician

HVAC Maintenance Technician - Stoneham, MA Tired of being just another tech on the schedule? Come work somewhere that actually values what you bring to the table.   At Sila Boston, we take care of our people, invest in great tools and training, and give our techs real opportunities to grow and make great money. You’ll have steady work, a strong team behind you, and the resources of a growing company — without losing that local team feel.   If you’re good at what you do and want to work with good people who appreciate it, come see why Sila Boston is a great place to build your career.   Job Description   We are looking for an experienced HVAC Maintenance Technician who knows how to troubleshoot a system, take care of the customer, and provide the right solution.   Job Duties   Diagnose, service, repair, and maintain residential HVAC systems   Perform preventative maintenance and system tune-ups   Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues   Service furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers   Explain findings and present repair or replacement options to homeowners   Identify opportunities for system upgrades and maintenance agreements   Complete estimates, invoices, and service documentation accurately   Maintain company vehicle, tools, parts, and equipment   Follow EPA, OSHA, and company safety standards   Provide a professional customer experience from start to finish   Skills & Experience   1+ years of HVAC Maintenance experience Strong diagnostic and troubleshooting ability   EPA 608 certification required   Experience with furnaces, boilers, heat pumps, mini splits, and AC systems   Knowledge of electrical and low-voltage troubleshooting   Ability to explain technical issues in a way customers understand   Comfortable presenting repair and replacement options   Valid driver's license with an acceptable driving record   Service Titan or similar field service software experience is a plus   What Success Looks Like   Shows up ready to work and follows through on commitments   Takes pride in quality work and attention to detail   Communicates clearly with customers and teammates   Works safely and follows established processes   Takes ownership, solves problems, and is willing to keep learning   Benefits   Company-provided phone/tablet    Tool and safety equipment support   Medical, dental, and vision insurance   401(k) with company match   Paid time off and paid holidays   Company-paid life and disability insurance   Paid training and professional development   Opportunities for career growth and advancement