Human Resources Operations SME

About GKG With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands.  We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002. Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise.  We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients. Overview The Human Resources Operations SME provides Federal HR processing, operations, and recruitment subject matter expertise to support development, implementation planning, and execution of human capital strategies, operating plans, and workforce growth initiatives. The SME advises the project team on how strategic human capital goals can be translated into practical, measurable, and executable HR operations, with particular focus on Federal recruitment, hiring, onboarding, staffing workflows, operational bottlenecks, and workforce service delivery. The role supports development of the Human Capital Strategic Plan, Human Capital Operating Plan, and Workforce Growth Plan by helping ensure that recommendations are grounded in Federal HR operational realities, informed by stakeholder input, aligned to workforce staffing model data, and capable of supporting both law enforcement and non-law enforcement workforce needs. This position serves as a generalist HR operations advisor with specialized experience in Federal recruitment and hiring. The SME contributes to analysis of hiring, retention, onboarding timelines, classification, leadership development, employee engagement, safety and health, automation, policy and program improvements, and compliance considerations that must be addressed in the Human Capital Strategic Plan. The SME also supports operating plan development by helping define actionable initiatives, roles, responsibilities, timelines, resource requirements, performance monitoring approaches, metrics, milestones, workforce risks, skills gaps, geographic staffing challenges, labor market considerations, policy impacts, and technology or modernization needs. The selected individual will have the option to work remotely however will need to be local for onsite mandatory meetings in D.C. Note** This position is being recruited in support of potential future contract awards, and qualified candidates may be considered for upcoming opportunities supporting federal government clients. Responsibilities Provide Federal HR operations subject matter expertise to inform the development of the Human Capital Strategic Plan, Human Capital Operating Plan, and Workforce Growth Plan, ensuring recommendations reflect practical HR processing, staffing, hiring, onboarding, and workforce management considerations. Advise on Federal recruitment and hiring strategies, including talent acquisition strategy, recruitment and onboarding timelines, staffing needs, workforce growth recommendations, and operational approaches for addressing hiring gaps across law enforcement and non-law enforcement workforce categories. Support review of background documentation, mission information, strategic plans, staffing models, performance metrics, and other human capital documents to identify operational gaps, data needs, SME input requirements, and practical implementation considerations. Contribute to workforce growth planning by providing operational insight on annual staffing targets, planned growth, surge requirements, stakeholder recommendations, internal and external assessments, methodology, assumptions, and ongoing evaluation of staffing targets based on operational requirements and resource availability. Support development of HCSP content related to workforce planning strategy, talent acquisition strategy, implementation roadmap, performance measures, governance, accountability, risk management, and mitigation. Support development of HCOP content by helping translate HCSP objectives into operational initiatives, programs, activities, roles, responsibilities, timelines, resource requirements, performance monitoring mechanisms, metrics, milestones, and review schedules. Provide HR operations perspective on workforce demographics, attrition and retirement projections, hiring trends, mission critical operations, skills gaps, geographic staffing challenges, labor market conditions, employee engagement findings, policy and legislative impacts, and technology modernization needs.  Participate in stakeholder interviews, focus groups, data calls, working sessions, and reviews to gather feedback from Federal HR leaders, operational stakeholders, workforce planning SMEs, and other designated Government personnel. Help document sources, methodologies, assumptions, operational constraints, and rationale used to support recommendations, ensuring deliverables are data-informed, actionable, measurable, and aligned with mission requirements and Federal standards. Support development of briefing materials, dashboards, progress updates, and review materials that summarize HR operational findings, hiring risks, staffing targets, planned growth, and implementation considerations. Assist the project team in responding to Government comments, questions, action items, and requested revisions, including incorporating comments into deliverables or supporting written rationale where comments are not incorporated. Support quality control reviews to ensure deliverables address required content, align across the HCSP, HCOP, and Workforce Growth Plan, properly document methodology and assumptions, and are suitable for senior leadership review. Coordinate with the Senior Manager, Senior HR Manager, workforce planning SMEs, modeling/data analysts, technical writers, and research staff to ensure HR oper