Human Resource Coordinator

Job Posting Title: Human Resource Coordinator ---- Hiring Department: Academic Administration and Planning ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: UT MAIN CAMPUS ---- Job Details: General Notes UT Austin provides an outstanding benefits package, including but not limited to:   Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)   Vision, Dental, Life, and Disability insurance options   Generous paid vacation, sick leave, and holidays   Teachers Retirement System of Texas (a defined benefit retirement plan)   Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)   Flexible spending account options for medical and childcare expenses   Robust free training access through LinkedIn Learning plus professional   Tuition assistance   Expansive employee discount program including athletic tickets   Free access to UT Austin's libraries and museums   Free rides on all UT Shuttle and Capital Metro buses with staff ID card   For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards   Must be eligible to work in the US on a full-time basis for any employer without sponsorship. Purpose The HR Coordinator provides comprehensive operational and customer-focused human resources support across the employee lifecycle for staff, students, and non-employees in the Office of the Executive Vice President and Provost (EVPP) .  This position serves as a key point of contact for HR-related inquiries and coordinates employment actions, timekeeping and leave processes, onboarding and offboarding activities , graduate student employment, HR programs, compliance, records management, reporting, and special projects.   The HR team environment encourages collaboration and mutual support while allowing team members to maintain their individual areas of responsibility. While each Coordinator has their own departments within the EVPP unit of focus, this is not a siloed role. The team works together regularly, shares knowledge and resources, and provides backup and coverage for one another.   Responsibilities HR Actions, Employment Lifecycle and Workday Administration : Coordinate and process a broad range of HR actions in Workday in support of the full employment lifecycle in Workday in support of staff, students, and non-employees.  Partner closely with the HR Assistant Director to coordinate employment activities, including position requisition s, recruitment support, appointments, on/offboarding , transfers, changes in employment status , and other personnel actions.   L ead the coordination, processing , and monitoring of Workday for non-teaching academic jobs.   Ensure all business processes are completed accurately and within established timelines .  Prioritize and monitor the approval of staff and student timesheets and provide timely follow-up to resolve outstanding actions.  Provide troubleshooting and customer support related to timekeeping , leave balances, adjustments, vacation, other payouts, and FMLA tracking.  Adapt priorities and workflows as employment needs, systems, policies, and organizational requirements change.  HR C ustomer Support and Employee Services : Serve as the primary point of contact for HR-related questions, concerns, and requests, providing responsive, professional, and customer-focused service. Triage and prioritize inquiries based on urgency, complexity, business impact, and applicable deadlines.  Research questions and collaborate with campus stakeholders to resolve issues and provide timely, accurate, and consistent information.  Receive and appropriately escalate personnel and employee relations matters to the HR Assistant Director, exercising discretion and maintaining confidentiality.  Coordinate the development, review, and distribution of HR announcements, updates, reminders, and other communications to the unit.  Coordinate and oversee operational aspects of staff onboarding and offboarding, partnering with unit teams and other stakeholders to ensure timely and customer excellence.  Build productive working relationships with a wide range of customers and stakeholders while maintaining a high standard of service.  Respond effectively to periods of increased volume, competing priorities, and rapidly changing customer needs. Academic Graduate Student Employment : Provide guidance to campus stakeholders regarding Academic Graduate Student employment policies , requirements, and processes.  Coordinate and lead the review and submission of exception requests, ensuring appropriate documentation, approvals, and follow-through.  Serve as a liaison with Graduate Studies, Student Employment HR Consultant, Enterprise Technology, and other campus partners as appropriate.  Research and resolve complex or unusual employment situations by consulting applicable policies and subject-matter experts.  Monitor changes to graduate student employment processes and communicate relevant updates to campus stakeholders.  Participate in committees, working groups, meetings, and initiatives related to graduate student employment as necessary. HR Programs, Information, and Process Improvement : Support the implementation and administration of HR programs, policies, procedures, and initiatives across the unit.  Collaborate with the HR Assistant Director, unit staff, and partners to implement HR initiatives and operational priorities.  Maintain internal information systems, websites, process documentation, forms, guides, and other resources to ensure information remains accurate and current.  Monitor workload, service requests, and operational processes to identify trends, bottlenecks, recurring i