Health & Wellbeing Program Manager

Overview Who We Are Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives. Learn even more about the work that drives us at personifyhealth.com. Responsibilities What You'll Do This is a remote position supporting a major retail client. Candidates are required to be available during Pacific Standard Time business hours and support onsite events as needed. The Health & Wellbeing Program Manager is a client-dedicated member of the Personify Health account team, focused on designing and delivering a comprehensive strategic wellbeing plan, aimed at building a culture of health, enhancing health and wellbeing engagement, and driving health behavior change through awareness and activation. The Health & Wellbeing Program Manager works side by side with the Personify Health account leadership and the client’s HR, benefits, and/or stakeholder teams. This individual will provide advocacy for Personify Health products while embracing Personify Health’s mission and values. This position may include approximately 10-15% travel. Essential Functions/Responsibilities/Duties Provide direction and subject matter expertise in defining, designing, developing, communicating, and executing a comprehensive health and wellbeing strategy Utilize project management skills to develop and execute health and wellbeing programs according to timeline and budget Monitor, evaluate, and respond to program measurements and participant feedback, including operations and quality, to drive continuous quality improvement initiatives and goals Serve as an integrated partner and the face of wellbeing to the client population, guiding members to appropriate resources and programs Serve as a Personify Health platform expert, with deep knowledge in customizing the platform experience locally and delivering custom engagement initiatives; Deliver product demos as needed to drive enrollment and engagement Engage and partner with client leadership, stakeholders and internal groups (Diversity & Inclusion, Employee Resource Groups, etc…) to build and support a culture of health Leverage community partnerships to support client goals including initiatives related to social determinants of health, diversity and inclusion, health, and holistic wellbeing (mental, physical, social, community, financial, and safety wellbeing) Collaborate with Personify Health and the client’s health plan and vendor partners to identify opportunities for health awareness and engagement, and to drive utilization of the client’s suite of health, benefits, and wellbeing programs Launch and lead a Wellness Champion Network Lead implementation of health promotion programs including health screenings, flu shots, and open enrollment events Lead regular data assessment and reporting to internal and external stakeholders and leadership, while defining opportunities, tracking impact, and determining next best steps Confidence in working with a potentially global population and understanding cultural nuances; adept at adapting the wellbeing program to meet diverse needs Perform other related duties as assigned Qualifications What You Bring to Our Team Education and Experience Bachelor’s degree in health promotion or other health related field such as public health, community health, nutrition, exercise physiology, etc… Master’s degree in Public Health or related field preferred Public health related certification (ie: CHES, NWI, Chapman Institute) preferred 5+ years of experience in fields related to health and wellbeing 5+ years of experience in corporate environment preferred Experience working with incentive programs; working knowledge of the Personify Health platform and systems/tools preferred Health plan experience preferred Required Knowledge, Skills, and Abilities Excellent organizational skills with the ability to identify processes and organize resources to coordinate and execute multiple projects simultaneously Skilled project manager with the ability to manage tasks, timelines and collaborate across departments to communicate and execute projects successfully Strong technical acumen with the ability to learn new systems and tools quickly Excellent time management Strong business acumen Ability to operate successfully in a matrixed environment including relationship management among multiple stakeholders and decision makers; ability to navigate client business needs alongside Personify Health business needs Self-starter, entrepreneurial mindset Outstanding written and interpersonal communication skills, with the ability to create impactful and engaging content Detail oriented with thoroughness and accuracy when accomplishing a task, while demonstrating concern for all areas involved Outstanding ability to deliver presentations at all levels of an organization, including C-Suite leadership, and to diverse audiences and groups, via multiple modalities including virtually and in-person, when appropriate Strong customer service orientation and relationship management Ability to work independently with minimal supervision Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) Naturally curious Work Environment At Personify Health we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions.