Global Senior Commercial Director, Hematology

The   Global Commercial Director, Hematology – Customer Engagement & Advocacy   is a key member of the Global Hematology leadership and commercial teams, accountable for shaping and advancing the   Franchise Customer Engagement and Advocacy strategy   across the Hematology portfolio.   The role   leads   a   therapeutic-area   and portfolio approach across CLL, NHL and Multiple Myeloma , spanning established brands, emerging   assets   and early pipeline, and evolves Customer Engagement from individual brand initiatives toward an integrated Franchise model.   The role is accountable for building strong external partnerships, developing impactful Advocacy strategies, transforming   the customer   experience through a   OneAZ   approach , and   leveraging   major scientific and external engagement opportunities to strengthen AZ's leadership and generate actionable insights.   The role also   leads   the   Advocacy capability ,   establishing   the frameworks, tools and ways of working   required   to scale effective Customer Engagement across Global, Regions and Markets.   Reporting to the   Global Hematology   Franchise , the role works closely with Commercial, Medical, R&D, Insights & Analytics, Market Access, Communications,   Regions   and Markets to deliver strategic and measurable impact across the Hematology portfolio.     Typical Accountabilities   |   Job Responsibilities   Lead Global Hematology Customer Engagement Strategy   Define and evolve the   Franchise-wide Customer Engagement strategy   across CLL, NHL and Multiple Myeloma, spanning current and future portfolio priorities.    Translate therapeutic area and portfolio priorities into differentiated   Customer Engagement strategies , balancing global consistency with local relevance.    Establish clear priorities,   governance   and ways of working across Global, Regions and Markets.    Generate and translate customer insights into actionable inputs for Franchise, therapeutic area,   brand   and development strategies.    Ensure strong integration across Commercial, Medical, R&D, Insights & Analytics and Market Access.    Lead Global Hematology Advocacy Strategy &   Impact   Define and lead the   Hematology Franchise Advocacy strategy , in partnership with Regions and Markets.    Translate strategic priorities into clear   Advocacy   objectives .    Lead KEE mapping,   segmentation   and prioritization, including identification of priority experts and emerging leaders.    Support development of market and individual KEE engagement plans, with clear   objectives ,   actions   and desired outcomes.    Define and track   Advocacy KPIs and impact measures , using insights and performance to refine priorities and plans.    Leverage Advocacy and KEE engagement to strengthen strategy, generate   insights   and build AZ as a   preferred partner in Hematology .    Transform the Hematology Customer Experience   Enable a   OneAZ   approach   that provides customers with   a consistent ,   coordinated   and differentiated experience across AZ stakeholders.    Establish seamless cross-functional ways of working that remove barriers to effective customer collaboration.    Improve prioritization,   coordination   and transparency of customer engagement across Global,   Regions   and Markets.    Deploy tools,   platforms   and processes that enable a   personalized and differentiated customer experience .    Lead Strategic External Engagement & Global Congress Strategy   Define and lead the global Hematology strategy for major scientific congresses and strategic external engagement moments.     Turn key   scientific meetings into high-impact opportunities for   scientific engagement, thought leadership, relationship building, insight generation and AZ visibility .    Develop integrated   objectives   and engagement strategies with Commercial, Medical, R&D,   Advocacy   and regional teams.    Ensure external engagement insights are systematically captured,   synthesized   and translated into actionable recommendations for the Franchise.    Drive Portfolio Impact & Build Future Capability   Partner with therapeutic area and asset teams to ensure Customer Engagement and Advocacy support   portfolio priorities, launches, lifecycle milestones and long-term value creation .    Identify   opportunities to   leverage   customer relationships,   insights   and engagement platforms across therapeutic areas while   maintaining   disease-specific relevance.    Support key portfolio milestones through strategic Customer Engagement and Advocacy.    Lead the   Customer Engagement and Advocacy capability model , including frameworks, tools, standards,   dashboards   and best practices.    Build capabilities and develop talent across Global, Regions and Markets to support the Hematology Franchise ambition.    Influence and align stakeholders across the global matrix to drive execution and measurable outcomes .   Essential   Skills Significant experience   in   global pharmaceutical commercial, marketing, Customer Engagement or Advocacy roles , preferably in Oncology or   Hematology .    Proven   track record   of developing and delivering   global strategies across multiple markets,   brands   or portfolio assets .    Demonstrated experience building strong relationships with senior external experts and stakeholders.    Strong strategic thinking, business   acumen   and ability to translate customer and external insights into action.    Proven ability to lead through a   complex global matrix   and influence without authority.    Strong cross-functional experience with Commercial, Medical, R&D, Insights, Market   Access   and/or regional teams.    Excellent communication,   influencing   and stakeholder management skills.    B achelor's Degree in relevant field.    10+ years' experience in pharmaceutical development and/or commer