General Manager, Defense & Civilian Segment

Overview Planned Systems International (PSI) is an Enterprise IT services company who focuses on designing, building, securing, and operating cutting-edge software solutions that drive mission success and operational excellence for Federal Government organizations. PSI is seeking an accomplished General Manager, Defense & Civilian Segment  to lead one of PSI's core operating and growth segments. Reporting directly to the Chief Operating Officer, the Segment President has full accountability for the segment's profit and loss (P&L), program delivery, customer relationships, workforce, business development, pipeline, capture, and growth. The portfolio is predominantly focused on the  Department of War (DoW)  and associated national security customers, with additional Federal Civilian programs, including work performed as both a prime contractor and subcontractor. This is an operating executive role requiring equal strength in delivery and growth. The Segment President must protect and expand the existing business while building the qualified pipeline and capture strategies necessary to achieve PSI's long-term growth objectives. The successful candidate will be a visible executive leader with strong Defense and Federal market relationships, demonstrated P&L accountability, disciplined program-management instincts, and a record of converting customer understanding and market strategy into contract wins. Essential Functions and Job Responsibilities Segment Leadership & P&L Management Own the Defense & Civilian Segment P&L (currently $50+M annual revenue), including revenue, gross margin/profit, operating performance, forecasting, investment, and achievement of annual financial objectives. Develop and execute the segment's annual operating plan and multi-year growth strategy in alignment with PSI's corporate strategy. Work with Support Organizations to maintain accurate revenue, margin, backlog, staffing, and financial forecasts and proactively address variances. Evaluate portfolio performance and make recommendations regarding investment, staffing, organizational structure, partnerships, and strategic priorities. Balance near-term operating performance with investments required to drive sustainable organic growth. Serve as a member of PSI's senior leadership team and contribute to enterprise-level strategy and operating decisions. Program Delivery & Customer Performance Maintain executive accountability for successful delivery across the Defense & Civilian portfolio, including flagship programs at AFSOC and US Army DevCom. Provide leadership and oversight to Program Directors, Program Managers, and other segment leaders. Ensure programs achieve contractual, financial, quality, schedule, staffing, customer-satisfaction, and performance objectives. Establish a disciplined operating cadence for reviewing program health, financial performance, risks, staffing, customer issues, and growth opportunities. Identify and intervene early on programs that are not meeting operational, financial, or customer expectations. Maintain strong executive relationships with government customers, prime contractors, teaming partners, and other key stakeholders. Ensure program execution supports exceptional CPARS/performance evaluations, recompete positioning, and long-term customer relationships. Partner with PSI corporate functions including PMO, Contracts, Subcontracts, Finance, Human Resources, Recruiting, Quality, Technology Management, and Innovation to ensure successful program execution. Maintain strong relationships across PSI's Proteges, joint venture, and partners. Growth, Business Development & Capture Own the segment's growth strategy and achievement of annual bookings and revenue-growth objectives working in collaboration with Growth and Proposal Operations team. Build and maintain a sufficiently qualified pipeline to support PSI's growth objectives. Personally engage in business development, customer shaping, account development, and strategic opportunity identification. Develop account strategies for priority Defense and Civilian customers and translate those strategies into actionable pipelines. Establish bid/no-bid recommendations based on customer knowledge, competitive position, solution differentiation, probability of win, strategic value, and financial return. Serve as executive sponsor and, where appropriate, capture leader for strategic pursuits. Ensure disciplined capture activities begin sufficiently in advance of solicitations to influence requirements and improve probability of win. Develop customer call plans, competitive assessments, win themes, teaming strategies, pricing strategies, and capture plans for priority opportunities. Maintain executive relationships with potential teaming partners, large business primes, small businesses, technology partners, and other strategic organizations. Drive organic growth within existing programs through new requirements, task orders, adjacent opportunities, contract expansion, and recompetes. Partner with PSI's Business Development, Capture, Proposal, Pricing, Contracts, and technical organizations throughout the opportunity lifecycle. Participate actively in proposal development, solutioning, color-team reviews, oral presentations, and executive reviews for strategic pursuits. Maintain accountability for pipeline quality and conversion, not simply pipeline volume. Defense & Federal Market Leadership Maintain current understanding of DoW priorities, mission requirements, acquisition trends, budgets, contract vehicles, and competitive dynamics. Build and maintain senior-level relationships across targeted DoW organizations and adjacent national security markets. Identify opportunities to leverage PSI capabilities across areas such as enterprise IT, digital modernization, software engineering, testing and IV&V, cybersecurity, data and analytics, AI/automation, mission