Fulfillment Specialist
roka · Austin, TX
📍 Austin, Texas, United Statesvia greenhousePosted 2026-08-18
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Summary
Location: Austin, TX
Experience: 1+ Year
Commitment: Full Time
Welcome to ROKA, an independent performance eyewear brand born in Austin, Texas. We’ve redefined what everyday eyewear can be by infusing cutting-edge sport performance technology into prescription glasses and sunglasses built for real life. Whether you're training, running, cycling, or tackling your daily grind, if you move, we’ve built eyewear that moves with you.
ROKA is looking for a detail-oriented Fulfillment Specialist to join our warehouse team. This role is responsible for accurately and efficiently preparing outbound orders for shipment, ensuring products are packaged, labeled, and dispatched correctly and on time.
Responsibilities:
Pick, pack, and prepare orders for shipment according to company standards
Verify order accuracy against packing slips before shipment
Apply correct shipping labels and documentation for each carrier (FedEx, UPS, USPS, etc.)
Inspect products for damage or defects prior to shipping
Perform occasional quality inspections as assigned
Maintain a clean, organized, and safe shipping station
Meet daily shipping quotas and deadlines
Communicate issues, delays, or discrepancies to the Shipping Lead promptly
Assist with inventory counts and stock organization as needed
Perform other tasks as necessary, including receiving, cycle counts, returns processing, and other day-to-day warehouse responsibilities
Follow all safety protocols and warehouse procedures
Must Haves:
Prior shipping or warehouse experience
Strong attention to detail and manual dexterity
Comfortable working in a fast-paced, repetitive-task environment
Ability to follow written and verbal instructions in English
Ability to work independently as well as collaborate effectively with a team
Ability to learn and adapt to new processes and procedures quickly
Experience working with eyewear a plus
Bi-lingual (English and Spanish) a plus
Authorized to work in the U.S.
Working Environment:
Work is performed primarily in an optical laboratory setting
Environment often fast-paced and deadline oriented
May work alone in lab as necessary or with partner
Exposure to dusts, fumes, glass and/or plastic lens particulates, standard chemicals found in optical lab (some of which may be caustic), metal alloy (solid and melted), moderately high levels of noise, fluorescent lighting, cleaning agents and electrical energy
Will be working primarily with small manual tools (screwdriver, pliers, etc.), lenses, frames, and automated laboratory equipment
This environment requires:
Ability to stand for prolonged periods of time (up to 8 hours per day per scheduled shift)
Ability to occasionally stoop, bend, kneel, crouch, reach, and twist.
Ability to lift, carry, push, and/or pull up to approximately 45 lbs.
Must possess excellent hand-eye coordination and fine motor skills
Must possess excellent finger and manual dexterity, control precision, steady hands/arms
This role is onsite at ROKA Headquarters; Monday - Friday
Benefits Include:
Employee and industry discounts
Fun and casual but high-performance atmosphere
Onsite corporate gym
Health, dental, vision & FSA, employer paid life insurance
Vacation and sick leave
401(k) with match
Gym membership stipend
Paid maternity (16 weeks) and paternity (8 weeks) leave
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