Foundation Room Host/ Hostess House of Blues Dallas

Job Summary: Unity in Diversity    Our team members are as diverse as our music venues.   With its owned/operated/managed   venues ,   Live Nation Clubs and Theaters , a division of Live Nation   Entertainment , is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States.   Live Nation Clubs and Theaters   is the country’s preeminent   group of intimate music venues , featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.   Our mission is to create a profitable and   principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence.   Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.    Who are you?   Passionate and motivated.  Driven, with an entrepreneurial spirit.  Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on!     The Role:   The   Foundation Room Host   is r esponsible for   m eet ing , greet ing   and seat ing   all guests with a positive, friendly, helpful attitude and is a general source of information to all guests entering the house   What You Need :   Minimum-Maximum years of experience range    Specific technical qualifications required    Specific education, credentials or certifications required or preferred   Required or preferred job type background    Required or preferred industry information    Additional hard skill requirements – communication, analysis, strategy, organization, etc.   Wha t   You’ll Do :   Guest Relations :   Greet all guests promptly and courteously in a professional manner    Control the flow of guests coming into the restaurant and those who are waiting for a table    Hospitality zone    Obtain guests' name, number in party, physical description (units that use the pager system), arrival times and any needs for children when applicable    Anticipate and respond to guest needs (guest satisfaction)   Direct guest to appropriate location to wait when on a wait    Estimate and quote accurate wait times for tables    Lead guests to tables, place menu on table for guest, wait for guests to be seated before leaving the table    Marketing current and future shows, menu items, and retail by placing all marketing literature on dining tables    Properly answer guest questions regarding the menu, music hall, and artists appearing at the House   Foundation access list, industry access, and dinner reservation sheets for that evening and passes if needed.   Pick up guest lists for any special events.   Handle concert tickets and signature sheet.   Obtain Production sheet for current night   Obtain current member and spouse lists.   Check foundation membership card and photo ID   Adherent to HOB dress code policy of the foundation lounge   Hand out wrist band and /or opera box passes   Thank each guest for visiting the House, and invite him or her to return in a friendly and sincere manner   Knowledge of House of Blues related art, music, and history   Adhere to the HOB Hospitality Zone   Communicate with other support departments :   Communicate to door host, kitchen and Foundation Room Managers, to ensure proper flow    Communicate to kitchen when large parties and special event parties have been seated.   Atmosphere (Maintenance/Cleaning) :   Keep host area clean and organized throughout the shift (shift mechanics).    Keep floor in host area free of spills, food, trash or other obstacles    Polish and clean all entry door windows throughout the shift    Maintain proper par levels for kid menus, crayons, fliers, matches, toothpicks and calendars at host stand    Maintain line of sight/atmosphere control by circulating through work area throughout shift    Maintain House of Blues safety and sanitation standards   Assist Other Departments as Needed :   Assist other employees and departments as needed (teamwork)   Adherence to standard operating procedures    Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift   IN ADDITION TO THE PERFORMANCE OF ESSENTIAL JOB FUNCTIONS THE HOST/ESS WILL BE EVALUATED ON THE FOLLOWING:   Appearance    Punctuality/Attendance    Attitude/Teamwork    Opening and Closing duties    Job Skills/Knowledge/Productivity    Adherence to Policy    Sanitation and Safety    Guest Satisfaction    Communications   If the above description sounds like you and fits your background,   a pply   online at   http://www.livenation.com/careers/index.html   to join the Live Nation   Clubs and Theaters   team today!   Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.   EQUAL EMPLOYMENT OPPORTUNITY     Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of   race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.   HIRING PRACTICES   The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.   Live Nation Entertainment recruitment policies