Food and Beverage Manager

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.   Ready to build something incredible in the heart of Macon? Hotel Forty Five in downtown Macon is reimagining the restaurant LOOM into TELAIO a fresh Northern Italian dining experience, and we're looking for a passionate Food & Beverage Manager to lead the charge. We're not looking for someone who simply manages schedules and inventory. We're looking for a people-builder. A culture-creator. A hospitality enthusiast. Someone who gets excited about hiring great talent, coaching future leaders, delivering memorable guest experiences, and creating a restaurant, guests can't stop talking about. This is your chance to take ownership, build your dream team, and help launch a restaurant concept that's destined to become a local favorite. If you're ambitious, energetic, and ready to make your mark, this may be the opportunity you've been waiting for. Your fingerprints will be on every part of this journey, from the team you build to the culture you create. If you're passionate about hospitality, energized by growth, and ready for a challenge, let's talk. Great restaurants don't happen by accident. They're built by great leaders! What You'll Be Part Of: Help launch an exciting new Northern Italian restaurant concept. Recruit, hire, train, and develop your own service team. Collaborate on creating signature cocktails and an exceptional wine program. Lead daily restaurant operations while delivering outstanding hospitality. Build a culture focused on teamwork, accountability, and memorable guest experiences. Work alongside an experienced culinary and hotel leadership team to bring this vision to life. Essential Functions   Maintain compliance with Hotel Forty Five and Mainsail Lodging & Development company core values.  Create a positive atmosphere for guests and team members.  Manage the day-to-day operations, ensuring quality service standards are met and the guest experience is exceptional  Review staffing levels to ensure exceptional guest service, operational needs and financial objectives are being met  Maintain regular attendance in compliance with Hotel Forty Five and Mainsail Lodging & Development’s policy, following a schedule which will vary according to the needs of the hotel  Maintain, approve and submit accurate payroll for all team members within the department while complying with deadlines to ensure proper hours, PTO, and Holidays are paid out correctly  Leads front of house F&B staff recognition efforts  Manage Guest Voice initiatives and respond to reviews timely when needed   Attend all required meetings, including inter-departmental, staff, managerial, and other relevant sessions  Maintain high standards of personal appearance and grooming which includes wearing proper professional attire  Comply with all safety standards and regulations to encourage safe and efficient hotel operations and compliance with OSHA guidelines  Respond to all guest requests, concerns, complaints, and/or accidents at all F&B outlets in an attentive, courteous, and efficient manner, including follow up to ensure guest satisfaction  Assist servers, server assistants, and hosts on the floor during meal periods and peak times  Supervise daily shift operations working with Restaurant Managers  Ensure daily pre-shifts are conducted to inform the team of the hotel happenings  Assist Senior Manager of Food and Beverage in conducting monthly meetings with the department to review scores, conduct training, and inform staff of any hotel/department initiatives   Uphold standards regarding purchase orders, voucher of invoices, and checkbook accounting according to Mainsail Lodging & Development standards  Maintain service and sanitation standards in restaurants, bar/ lounge, and room service areas in compliance with the state regulations and company standards   Ensure team members are aware of and comply with all applicable laws regarding serving alcoholic beverages   Complete all required training from Mainsail Corporate and as directed by the Senior Manager of Food and Beverage. Ensure compliance with all F&B policies and procedures by training, supervision, hands on approach, and follow-up  Control costs by conducting daily/monthly par checks and inventory to review portion control, reduce waste, and ensure no interruption of service.  Monitor and train beverage staff to ensure proper portion control and maintain low beverage cost  Responsible for uploading all new menus into Single Platform, special menus and events when needed  Responsible for reconfiguring BOH for new menus and item adjustments (set-up and troubleshooting)  Monitor dining room floor and assist where needed  Prepared to work a variety of shifts – including but not limited to opening shifts (7am), mid-shifts (12pm) and closing shifts (4-5pm) that could last until 1 or 2am   Conduct table touches during meals and/or upon guest departure to solicit feedback on the service, quality of food, and the overall impression of the experience to adjust when necessary  Ensure guest privacy and security by correctly following hotel procedures and privacy policies   Train, motivate, coach, counsel, and discipline all F&B team members according to the Hotel Forty Five standards with supervision from the Senior Manager of Food and Beverage and HR   Promote open lines of communication with all management and team members and maintain a professional work environment  Ensure team members are treated fairly and equitably, prioritizing team member retention  Respond to emergency situations using information contained in Safety Data Sheets; keep SDSs current and easily available  Maintain and monitor “Lost and Found” procedures and policies according to standards.  Monitoring banquet service, including overseeing events as needed and working closely with Banquet leaders