Financial Aid Systems & Data Manager

ANNOUNCMENT OF POSITION VACANCY FLSA Status: United States of America (Exempt) Compensation: $54,000 - $58,000 Commensurate with education and experience. Excellent health and retirement benefits package: Click here for more information! SECTION I - OUR VALUES CULTIVATE OUR VISION AND CULTURE At CMU, we believe in acting from a foundation of goodwill. This belief gives us the courage to form meaningful relationships, embark on joint endeavors and take risks in the pursuit of new possibilities. It’s this courage that enables the Mavily to explore new ways of thinking and doing, knowing that there is no perfect solution, no perfect idea. From this place of humility and courage, we’ve built a culture of resilience. We invest in the future by continuously adapting to change, overcoming challenges, and seizing new opportunities. We recognize that change is constant, and our resilience allows us to embrace it with confidence. Endless curiosity drives us to approach the unexpected as if it were expected, seeing opportunities for discovery and renewal in every challenge. In this community rooted in love and dignity, curiosity thrives, leading to endless opportunities for growth and advancement. Inspired by the soul of the West—the spirit that our region embodies—we emerge as a force for positive change, harnessing our collective power to build a Human Scale University that reflects our values and brings to life our shared vision of the world we aspire to create. Colorado Mesa University Core Values Love -  Extending oneself for nurturing the growth of self and others Dignity -  Respecting the intrinsic value of each person and believing that others act from a foundation of goodwill Courage -  Taking risks in the pursuit of new possibilities Humility -  Suspending one’s ego and pride to recognize that no idea is perfect and being open to the input of others Resiliency -  Investing in the future by adapting to changes, overcoming challenges and pursuing Opportunity Curiosity -  Cultivating awe and exploring the unknown Power -  The strength to act collaboratively with individual agency to achieve our goals SECTION II – THE SEAT At CMU, we look at every position as a seat. Every seat is vital and the individual in the seat contributes significantly to our mission of providing an affordable and accessible education and forming meaningful and mutually enriching partnerships that support the well-being and vibrancy of our community. As a human centric organization, a priority is to ensure we have the “right seats” in our organization, and that the expectations, ownership and accountabilities are defined and communicated clearly for the success of the individuals holding the seats. The Financial Aid Systems & Data Manager serves as a key technical and systems resource for the Financial Aid Office, responsible for developing, maintaining, and optimizing systems, data, reporting, automation, and technology solutions that support effective and compliant financial aid operations. Reporting to the Director of Financial Aid, this hands-on technical role partners with Financial Aid leadership, Information Technology, and campus stakeholders to translate business needs into practical technical solutions, improve processes and data quality, automate manual work, and resolve complex system and data issues. The successful candidate will bring demonstrated experience with databases, SQL, reporting tools, enterprise systems, and troubleshooting systems. Financial aid experience is preferred but not required; candidates with strong technical experience in systems, data, programming, reporting, or enterprise applications are encouraged to apply. OVERVIEW AND ROLE SCOPE OF TEAM AND/OR TASKS Key Tasks Include: Systems, Data, and Technical Development Develop, maintain, and troubleshoot SQL queries, reports, scripts, and other technical solutions supporting Financial Aid operations. Analyze system and data issues, identify root causes, and develop effective solutions in collaboration with campus technology partners and vendors. Support the development, testing, implementation, and maintenance of automated processes and workflows. Identify opportunities to reduce manual processes, improve data quality, and increase operational efficiency through technology and automation. Support data integrations and the flow of information between Financial Aid systems and other enterprise applications. Develop and maintain documentation for systems, processes, reports, queries, and technical solutions. Monitor system performance and data quality and proactively identify opportunities for improvement. Financial Aid Systems Management Manage and support the Financial Aid Office's use of enterprise and departmental systems, including Banner and other systems supporting document management, workflow, reporting, communication, and financial aid processing. Lead the administration of satisfactory academic progress processes, ensuring federal Title IV compliance. Serve as a key resource during system upgrades, patches, releases, and other technology changes. Analyze the potential impact of system changes on financial aid processes and coordinate testing and implementation activities. Work collaboratively with Information Technology and other campus partners to resolve complex system issues. Ensure Financial Aid systems and processes are configured and maintained in alignment with institutional needs and applicable federal and regulatory requirements. Support the development and maintenance of technical processes associated with financial aid data loads, processing, records, and system interfaces. Data, Reporting, and Analytics Develop and maintain reports, queries, dashboards, and other data tools supporting Financial Aid operations and decision-making. Analyze financial aid data to identify trends, discrepancies, operational risks, and opportunities for improvement. Support leadership wi