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Field Operations Trainer - MX

Symbotic Inc. · Remote

📍 MX Remote & Travelvia workdayFirst listed here 2026-08-11
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Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. What we need   Symboti c   is seeking   an   Operations Trainer   to join our   Field Learning   Center of Excellence   within the Corporate HR function.   Your job will be to coordinate, deliver, track, and reinforce   standardized   training programs for operational team members, with a primary focus on Cell ,   System , and Maintenance   operations in Mexico . This role ensures employee readiness, supports site ramp-up and operational performance, and serves as the bridge between enterprise learning strategies and effective hands-on execution within Mexico operations.   What   you’ll   do   Deliver and coordinate onboarding, certification, and ongoing training programs for Cell Operators, System Operators,   Maintenance technicians,   and other operational roles, ensuring workforce readiness ,   productivity , and consistent execution of standard work .   Own training scheduling, sequencing, completion tracking, certification records, retraining requirements , and audit ready   documentation t hrough the LMS or approved systems.   Partner with SMEs across Maintenance, Engineering, EHS, Quality,   HR   and Operations to ensure training content is delivered consistently and aligned to business needs.   Maintain a strong operations floor presence, providing real-time coaching, performance reinforcement, and skill development support for operators and new hires.   Support localization and translation of training materials while ensuring alignment with enterprise learning standards and operational requirements.   Monitor training effectiveness through certification completion rates, productivity metrics, quality results, and operational performance indicators,   identifying   and addressing skill gaps as needed.   What   you’ll   need   Bachelor's degree in Business , Education, Human Resources, Operations, Industrial Technology, or a related field, or equivalent combination of education and experience.   Minimum   5   years of experience delivering structured training programs within manufacturing,   logistics , warehouse automation, distribution, industrial operations, or other technical environments. Experience training frontline employees in standardized operational procedures, equipment operation, certification programs, or technical skills development strongly preferred.   Bilingual Spanish and English   proficiency   required , with the ability to effectively   facilitate   training and communicate with both local and global stakeholders.   Knowledge of STPS requirements, DC-3 training documentation, NOM-035 requirements, and other applicable workforce compliance standards, or the ability to quickly develop   expertise .   Experience   utilizing   Learning Management Systems (LMS), maintaining training records, and managing certification tracking programs.   Strong facilitation, coaching, stakeholder management, communication, and organizational skills with the ability to work effectively across multiple shifts and operational environments.   Our Environment   Domestic and international travel   required , including travel to U.S. operations for training, immersion, and launch support activities.   Combination of classroom, office, and operational floor environments with   significant time   spent coaching and supporting employees within warehouse or automated system operations.   T his role is expected to be hired   a pproximately 4-6   months prior to site go-live to support   training   immersion, ramp-up readiness, launch execution, and ongoing operational performance.   Lo  que   hacemos   Estamos   buscando   un   Capacitador   de   Operaciones   para   unirse   a   nuestro   Centro de Excelencia de   Aprendizaje   en   Campo   dentro   de la   función   de   Recursos   Humanos Corporativo. Su   trabajo   será   coordinar ,   impartir ,   dar   seguimiento   y   reforzar   programas   de   capacitación   estandarizados   para   miembros   del   equipo   operativo , con un   enfoque   principal   en   operaciones   de   Celdas , Sistemas y   Mantenimiento   en   México. Este   puesto   garantiza   la   preparación   de   los   empleados ,   apoya   el   arranque   de sitio y el   desempeño   operativo , y   sirve   como   puente   entre las   estrategias   de   aprendizaje   empresarial   y la   ejecución   práctica   efectiva   dentro   de las   operaciones   en   México.   Lo  que   harás   Impartir   y   coordinar   programas   de   inducción ,   certificación   y   capacitación   continua para   Operadores   de Celda,   Operadores   de Sistema,   técnicos   de   Mantenimiento   y   otros   puestos   operativos ,   asegurando   la   preparación   de la   fuerza   laboral , la   productividad   y la   ejecución   consistente   del   trabajo   estándar .   Ser   responsable   de la   programación ,   secuencia ,   seguimiento   de   finalización ,   registros   de   certificación ,   requisitos   de   recertificación   y   documentación   lista   para   auditoría   a   través   del LMS o   sistemas   aprobados .   Colaborar   con   expertos   en   la   materia   de   Mantenimiento , Ingeniería, EHS, Calidad,   Recursos   Humanos y   Operaciones   para   asegurar   que   el   contenido   de   capacitación   se   imparta   de   manera   consistente   y   alineada   con las   necesidades   del   negocio .   Mantener   una   presencia   sólida   en   el   piso   de   operaciones ,   proporcionando   coaching   en   tiempo   real,   refuerzo   del   desempeño   y   apoyo   al   desarrollo   de   habilidades   para   operadores   y   nuevos   empleados .   Apoyar   la   localización   y   traducción

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