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Computer World Services, Corp. (CWS) seeks a Field Operations Lead to oversee and coordinate field-support operations for the USMEPCOM ENLIST program, managing technician assignments, on-call coverage, outage-recovery support, site-support schedules, and equipment relocations at Military Entrance Processing Station (MEPS) locations.
The Field Operations Lead coordinates closely with the Outage Response Team (ORT), Service Desk, engineering teams, Government personnel, carriers, utilities, and vendors. During critical incidents, the Lead organizes field resources, maintains incident timelines, supports hourly Severity (SEV) 1 and SEV 2 status updates, and drives services toward restoration, while also coordinating cabling, installations, site surveys, and MEPS moves.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at
[email protected].