Facility Compliance Consultant II (Nursing Home Team Leader)

Agency Dept of Health and Human Services Division Health Service Regulation Job Classification Title Facility Compliance Consultant II (NS) Position Number 60054025 Grade NC16 About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Facility Compliance Consultant II supervises team members and coordinates nursing home survey activities across the Western North Carolina region, including Mecklenburg and Cabarrus counties. The position conducts standard and abbreviated surveys to determine compliance with federal and state requirements and provides coaching and guidance to staff on survey practices and compliance decisions. The consultant ensures surveys are completed accurately and within required timeframes while supporting consistent application of regulatory expectations. Work contributes to reliable compliance determinations that strengthen quality and safety within licensed nursing facilities. This role is home‑based and requires regular on‑site inspections averaging three days per week, with occasional weekend and night‑shift assignments. Key Duties Include: - Supervise survey team members and coordinate their day‑to‑day and weekly survey activities. - Conduct standard and abbreviated nursing home surveys to determine compliance with federal and state requirements. - Coach, guide, and develop staff on survey processes and compliance decision‑making. - Perform on‑site nursing home inspections an average of three days per week across assigned counties. - Complete surveys during occasional weekend and night‑shift assignments as required. - Review observations, interviews, and documentation to support accurate compliance findings. - Coordinate survey schedules and ensure completion of required regulatory activities within established timeframes. - Communicate survey findings to nursing home personnel and clarify compliance issues identified. - Apply federal and state compliance criteria consistently when determining deficiency scope and severity. - Maintain organized documentation of survey activities according to regulatory protocols. Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $57,983.00 - $101,470.00 Recruitment Range: $57,983.00 - $95,284 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.   The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:   Expert‑level experience supervising survey team members, including coordinating survey activities and providing coaching on compliance decision‑making. Advanced proficiency conducting standard and abbreviated nursing home surveys using established federal and state requirements. Demonstrated experience reviewing observations, interviews, and documentation to produce accurate and defensible compliance findings. Proven success composing technical survey reports with clearly written deficiency statements and compliance determinations. Strong clinical experience supporting assessment, care planning, and care delivery processes relevant to long‑term care compliance evaluations. The Posting Will Close At 11:59 P.M. The Night Before The End Date This Position Is Funded In Part Through Federal Funds This Position Is A Fully Remote Work Option Physical Requirements: Ability to sit/stand/walk for prolonged periods Ability to finger/talk/hear/smell; ability to lift luggage (20 – 50 pounds) Close visual acuity. About the Division of Health Service Regulation (DHSR): The Division of Health Service Regulation oversees medical, mental health and adult care facilities, emergency medical services, and local jails. We check to see that people receiving care in these facilities are safe and receive appropriate care. We make certain that medical buildings are built only when there is a need for them. About the Nursing Home Licensure and Certification Section: The Nursing Home Licensure and Certification Section of DHSR regulates nursing homes in North Carolina, including combination homes that have both adult care and nursing home beds. Those receiving Medicare/Medicaid undergo routine federal inspections every nine to fifteen months, conducted by trained healthcare professionals. Surveys review many areas of care and operations, including resident rights, quality of care, staffing, safety, infection control, and emergency preparedness. The section investigates roughly 3,000 complaints each year, notifying complainants of the findings. When inspectors identify issues, they issue a Statement of Deficiency. The nursing home must submit a correction plan and may face penalties. Inspectors return to ensure all problems are resolved. Compensation and Benefits:   The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits .  Supplemental Contact Information:   The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Exe