Facilities Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Looking for an experienced Facilities Manager who will support several warehouse/manufacturing locations. You will manage a team of vendors and services, support projects, oversee all ongoing preventative maintenance tasks and work with multiple internal teams. Flexible hours may be required, with core work largely during regular business hours. Beyond the tactical facilities components of this job, you take pride in making the client space both beautiful and functional, and know how important even the tiniest details are to making a space great. You will: Collaboration/Vendor Management • Partner with local site stakeholders to ensure all facilities related projects/work efforts are completed • Oversee service level agreements with vendors and suppliers to support operations to facilitate repairs, maintenance and construction • Ensure vendors are well-managed, delivering services on time and within budget • Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practice • Support Sourcing team in planning and managing scopes of work for all contracts to ensure that they are professionally delivered at the right costs • Ensure expiry of contracts are well-monitored and re-procurement is initiated when required • Assess proposals to ensure delivery of the best value to the client • Develop ongoing relationships with building management, building engineers and vendors, ranging from general contractors to building system vendors to pest control • Verify that landlords of leased spaces provide the appropriate level of services in compliance with lease agreements • Build and maintain strong collaborative relationships across cross-functional teams, including operations, engineering, procurement, finance, and client service teams • Facilitate effective communication and coordination among internal teams, vendors, and external partners to ensure seamless service delivery Client Management • Partner with the client/stakeholder(s) • Proactively engage stakeholders to ensure on site clients’ expectations are met • Build and develop effective client / stakeholder relationships across multiple levels of the organization • Key point of contact for facilities within the client's portfolio • Deliver exceptional customer service by anticipating client needs, addressing concerns promptly, and maintaining consistent communication • Act as a trusted advisor to clients on facility matters, providing strategic recommendations and insights • Conduct regular client meetings and business reviews to ensure alignment on goals, expectations, and service performance Finance • Help develop the annual budget in your region. This includes development of annual maintenance plans, facility improvements projects and cost reduction projects • Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including JLL Code of Ethics • Process payments to vendors • Manage vendor contract terms in conjunction with Procurement and Global Facilities • Create purchase requisitions and purchase orders • Ensure financial processes are followed at all times • Analyze financial data and operational metrics to identify cost-saving opportunities and operational efficiencies • Provide regular financial reporting and variance analysis to senior leadership and clients CMMS/Tickets • Implement and manage ticketing system for offices within region • Respond to facility related tickets for all offices within region, to include answering, monitoring, and closing tickets • Implement ongoing programs to address and resolve office spaces needs • Leverage AI-powered CMMS systems to optimize work order prioritization, identify maintenance trends, and improve response times • Utilize data analytics to track ticket resolution times, identify recurring issues, and implement preventive measures Facilities • Be the subject matter expert for all Facilities and building operations in your region • Ensure operations are running in an efficient and effective manner • Identify opportunities to leverage Global suppliers and vendors to ensure cost efficiencies • Lead continuous improvement initiatives by leveraging emerging technologies, including AI applications for predictive maintenance, energy optimization, and space utilization • Drive innovation by exploring and implementing smart building technologies, automation solutions, and digital tools to enhance operational efficiency Facilities Inspections May require interstate and local travel to conduct facility inspections at client sites Able to use tablets technology to perform audits via the JLL App and includes taking photos and inputting written descriptions of the assets Ability to provide a sensible view of the condition of assets in line with JLLs standards and the age of the asset Manage personal expenses and travel Able to work autonomously and efficiently without supervision Must have current drivers license Team Leadership and Development • Lead, mentor, and develop facility coordinators, technicians, and support staff, providing coaching, performance feedback, and career development opportunities • Foster a culture of accountability, collaboration, and continuous learning within the facilities team • Conduct regular team meetings to align on priorities, commu