Enterprise Procurement Operations Leader

Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”? We are RESULT-ORIENTED , growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Trucordia is seeking a Procurement Operations Leader, Enterprise Procurement to support the building and scaling of a modern procurement organization that supports enterprise growth, operational excellence, governance, and value creation. This role is responsible for evolving the procurement operating model by designing and improving processes, intake and workflow, governance structures, reporting capabilities, procurement technology, data standards, tools, templates, and cross-functional operating procedures. The successful candidate will serve as the operational backbone of Trucordia’s procurement organization by creating scalable processes that enable sourcing professionals and business stakeholders to work effectively. This role will help remove process friction, improve visibility and accountability, strengthen technology adoption, and establish consistent ways of working across the procurement lifecycle. Duties and Responsibilities:   Procurement Operating Model & Process Design Design, document, implement, and continuously improve procurement operating procedures and workflows. Establish scalable processes supporting intake, sourcing, contracting, supplier onboarding, approvals, purchasing, renewal planning, supplier management, and governance. Develop process maps, standard operating procedures, playbooks, templates, decision rights, service standards, and controls. Identify process bottlenecks, unclear ownership, unnecessary handoffs, and rework, and implement practical solutions. Procurement Transformation & Continuous Improvement Lead procurement transformation and continuous improvement initiatives aligned to enterprise priorities. Develop and manage implementation roadmaps, project plans, dependencies, risks, decisions, and change activities. Establish key performance indicators and service measures for procurement effectiveness, efficiency, adoption, cycle time, and stakeholder experience. Partner with sourcing managers to ensure new processes enable category management and sourcing execution rather than add administrative burden. Procurement Technology & Digital Enablement Serve as a business owner and functional lead for procurement workflow, intake, reporting, and related technology capabilities. Partner with IT, Finance, Legal, Cybersecurity, and technology providers to improve configurations, integrations, data flows, controls, and user experience. Identify automation and AI-enabled opportunities that reduce manual work, improve data quality, and support decision making. Develop adoption plans, user guidance, training materials, and support processes for procurement tools and workflows. Intake Workflow & Governance Management Develop and maintain a clear procurement front door, intake standards, routing logic, triage processes, ownership models, and service expectations. Establish governance for sourcing requests, supplier onboarding, contract workflows, renewals, technology acquisitions, and purchasing activities. Monitor workflow performance, exceptions, aging, handoffs, and service levels and coordinate corrective actions. Support procurement policy development, procedure alignment, controls, and enterprise adoption. Data, Analytics, & Reporting Develop procurement dashboards, reporting frameworks, operational metrics, and executive-ready insights. Establish data definitions, ownership, quality standards, and reconciliation practices across procurement processes and systems. Analyze activity, cycle time, demand, supplier, contract, savings, opportunity, adoption, and stakeholder data to identify improvement priorities. Maintain transparent, auditable, and repeatable reporting that enables leaders and team members to trace information to its source. Business Partnership & Change Enablement Build trusted relationships across Finance, Legal, IT, Cybersecurity, Facilities, HR, Marketing, Operations, and other business functions. Facilitate cross-functional process design, decision making, issue resolution, and adoption of new ways of working. Communicate process changes cle