Employee Benefits Account Manager

Who We Are   At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.   HUB is   one of   the   largest global insurance and employee benefits   brokers ,   providing   a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products   and services. With over   20 ,000 employees   in   over   500   offices throughout North America, HUB has   g rown substantially, in   part due to our i ndustry   leading success in mergers and acquisitions .   What We Offer You   At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your   opportunities !   Benefits you may enjoy working at HUB International Midwest-East:   Medical, Dental, and Vision (PPO, HMO, and HSA)   Comprehensive Wellness Program   401(k) Retirement Plan   Life and Disability Plans   Vacation, Holiday, Sick, and Personal Time Off   Pet Insurance   Bonus Program   Comprehensive Onboarding Program   Continuing Education / Personal Development Programs    Flexible Work Arrangements    Employee Engagement Events   Dress for Your Day Dress-Code   Service Awards   Here’s Where You Come In   As an Employee Benefits Account Manager, you will manage an assigned book of business. Your focus will be retaining our clients through providing   professional, courteous service to our clients, business partners, and HUB colleagues .   Job Responsibilities :   Provide quality customer service to existing accounts.   Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts.   Manages a book of business generally in excess of $200K in revenue depending on complexity or number of small business accounts.   Mentor, support and train Associate Account Managers and Team Assistants as necessary.   Implement Client Service Plans as directed by   the account   team and\or Team Leader.   Maintain accurate client information in account management systems as assigned.   Assist   the account   team in providing quality customer service to existing middle market accounts.   Act in capacity of client manager on assigned middle market accounts. Pursue a program for personal and professional development.   Cultural Expectations :   Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.    Ownership – Responsible to each other, our clients, and our goals.    Teamwork – Together we attain greater success.   Sincerity – Giving and receiving direct and caring communication   Qualifications:   Life & Health insurance license    2-5 years of prior benefit experience    Knowledge of Word, Excel, and MS Outlook   A high school diploma with some college   preferred     Above average telephone techniques and the ability to effectively communicate with prospective and existing clients as well as, other staff members    Ability and willingness to utilize   the   company’s computer system and software required. Good typing skills with an ability to compose clear and concise letters required   Ability to understand policy forms and coverage descriptions required   Organizational skills required   Willingness to attend educational classes desired   High attention to detail essential   Department Account Management & Service Required Experience: Required Travel: Required Education: HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team  [email protected] . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.