Ecommerce Product Analyst

FUNCTION Support the Ecommerce Product Team in the planning, delivery, and optimization of digital experiences across eCommerce platforms. Translate business and customer needs into clear requirements, support backlog management and product delivery, coordinate testing and validation, and help ensure eCommerce systems and experiences operate effectively. ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Partner closely with the eCommerce Product Manager to support execution of the eCommerce product roadmap and key digital initiatives. Translate business, customer, and stakeholder needs into clear user stories, functional requirements, and acceptance criteria for development teams. Support backlog management and refinement, including documenting requirements, identifying dependencies, and helping prepare work for development. Collaborate with developers, designers, analytics teams, business stakeholders, and third-party partners throughout the product development lifecycle. Develop and maintain documentation for eCommerce functionality, integrations, business processes, and system interactions. Create and execute QA test plans to validate new functionality, enhancements, bug fixes, and system changes. Coordinate User Acceptance Testing (UAT) with business stakeholders and ensure identified issues are documented and resolved prior to release. Support production releases by validating functionality and assisting with troubleshooting and issue resolution. Analyze eCommerce data, customer behavior, and site performance to help identify opportunities for optimization and improvement. Assist with A/B testing and experimentation, including test setup, QA, measurement, and documentation of results. Build strong relationships with business and technical stakeholders to understand needs, communicate requirements, and support successful delivery of eCommerce initiatives. Develop a strong understanding of the eCommerce technology ecosystem and how platforms, integrations, and third-party tools interact. Help monitor and troubleshoot eCommerce issues, partnering with internal teams and vendors to drive resolution. Support the Product Manager with project coordination, vendor initiatives, research, and other product-related activities as needed. EDUCATION AND/OR EXPERIENCE Bachelor’s Degree in Business, Computer Science or equivalent Experience working an Agile software development environment (e.g. Scrum or Kanban) Comfortable working in collaborative teams 2+ years experience in ecommerce desired Experience with Shopify or Shopify Plus is a plus Experience with A/B testing and analysis is a plus KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PC skills utilizing Microsoft Office Applications (Word, Excel, Outlook, Visio) and other online collaboration tools (Trello, Basecamp, Google Analytics, Atlassian Tools, Miro, etc) Analytical techniques with modeling, mapping, diagramming, analyzing, charting, and benchmarking Ability to effectively handle ad hoc requests with little guidance Detail oriented with the ability to manage multiple tasks simultaneously Excellent organization and follow through skills Excellent interpersonal, written and verbal communication skills Presentation skills Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast-paced office environment Strong team player Strong desire to keep learning and growing ENVIRONMENT & PHYSICAL DEMANDS The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment. Utilizing an office desk – sitting, reading, listening, or speaking with the ability to move intermittently throughout the day Ability to work in a faced paced environment Strong sensory skills, such as good eyesight, good hearing, and dexterity Ability to operate office equipment, including computers, copiers, fax machines, and phones Ability to occasionally lift and/or move up to 10 pounds We are proud of the competitive and comprehensive compensation and benefit package provided to our associates and their families. Our compensation package is designed to meet our associates today and help them plan for the future. Health Benefits Vera Bradley offers a variety of medical, dental and vision programs to meet your family’s health care needs. Medical plan options including both a HDHP/HSA plan and a PPO plan Dental Vision Flexible spending accounts Survivor Benefits Life insurance provides peace of mind for your family should the unexpected happen. Employer provided 2X your salary in life insurance Accidental Death and Disability insurance Voluntary life insurance for you, your spouse and your children Income Protection   If you are unable to work due to illness or injury Vera Bradley provides several programs to protect your income at no cost to you. Short-term disability Long-term disability Retirement Plan The Vera Bradley 401k plan helps you accumulate savings for retirement 401k with generous company match, immediate vesting (age and service requirement) Strong line up of professionally managed funds Safe-harbor plan design Paid Ti