Director, Thought Leadership & Content Marketing

Uniphore is the Business AI company. Our sovereign, composable and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 2,000 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business. Job Description: The AI industry is at a turning   point,   and   Uniphore   is leading it. As enterprises move beyond pilots to real,   governed   AI at scale, we need a voice that captures this moment.   We're   looking for a   Director   to own thought leadership and content marketing that positions   Uniphore   as the category-leading Business AI Company, right as this inflection point unfolds.   This role sits at the center of how   Uniphore   tells   our   story - translating a complex, full-stack platform spanning data, knowledge,   context, SLM   models   and agents into content that resonates with both technical buyers and   CXO   decision-makers.   You'll   shape the   company and market conversation   narrative s   around the structural barriers holding   En terprise AI back, and how   Uniphore's   AI platform   helps organizations move from AI experimentation to AI outcomes   and value . This is a strategic and hands-on role: you'll set the vision for thought leadership   and our POVs   across the company, build the editorial and content engine to execute it and ensure every piece of content - from a blog post to an executive byline - reinforces a consistent, category-defining point of view.   What You'll Own   Create and own   our   thought leadership strategy and integrated marketing communications   initiatives   that ha ve   a direct influence on pipeline per quarter and achieve leadership share of voice against key competitors .   Develop unique, ownable research, including a digital benchmark assessment tool that makes us   stand out   in the market.   Lead executive audience   content strategy   by creating relevancy   and   engag e ment   with CEO, CIO,   CMO   and CCO audiences .   Play a pivotal role in shifting brand   perception   of   Uniphore   from a conversational AI point solution to a provider of   differentiated AI Platform and Category Leader , contributing to the   company   revenue growth .   Define our content strategy for how audiences   actually consume   information today across formats, channels for both human and AI-mediated discovery. Lead how the team maps our content strategy to engage different audiences (prospects, customers, partners, press, investors) and shape the strategy around their needs .   Build a high-functioning editorial operation, ensuring voice and tone consistency across channels, and elevating   Uniphore's   brand through high-quality, integrated content , owning the evolution of our brand voice and company writing style and guidelines.   Own the editorial calendar across all owned channels .   Manage blog strategy, ensuring editorial voice,   tone   and quality standards across all content.   Oversee organic social strategy to develop an engaging social presence that grows market awareness and category ownership for our products and trust in our brand.   Partner across marketing to align content with launches,   campaigns   and   revenue marketing   goals.   Build processes that streamline creation, increase   output   and ensure cross-channel alignment.   Manage and mentor a lean (but highly efficient) content team and agencies.   Measure content performance and share insights.   Set the standard for tone,   storytelling   and   clarity   so every piece of content feels like one coherent experience .   Requirements   15+ years of content marketing or editorial experience, with a focus on B2B and AI tech.   8+ years of experience in building and managing high-performing content teams.   Strong editorial judgment with   ability   to   establish   and enforce high editorial standards and a consistent voice.   Exceptional writing and storytelling skills, with the ability to create compelling narratives that simplify complex topics.   Strong analytical skills and ability to use data to assess content performance and drive program strategy.   Willing to flex across strategy and execution. Most roles at   Uniphore   require 'do- ers'   and   this role is no different.   Hands-on experience using AI tools to enhance content workflows, from ideation to drafting to optimization, balanced with sound editorial judgment on when human craft matters most.   Strategic thinker who can shape category narrative, not just execute a content plan   Understanding of how LLMs retrieve and cite information (conceptually - not an engineering role)   Hiring Pay Range: $175,000 - $218,700 Benefits : In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement,  pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.