Director, Source to Pay Operations

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.   We believe doing the right thing for our clients and our associates is good business . With a career at the firm, y ou can expect opportunities to create real impact at work and in your community. Y ou’ll enjoy resources to support your career path, a s well as compensation , benefits , and flexibility to enrich your life. Here, you’ll find a collaborative culture that respect s and valu e s differences and colleagues who share a spirit of generosity .    Join us for the opportunity to g row and make a difference in ways that matter to you .   About This Position The Director, Source-to-Pay (S2P) Operations is responsible for leading the team that executes and continuously improves the firm's end-to-end Source-to-Pay process, including upstream Operations for Sourcing, Procurement, supplier onboarding and governance, accounts payable operations, payment execution, and the global travel and expense program. Partnering closely with Procurement, Finance, Technology, Risk, Legal, Compliance, Human Resources, regional leaders, and business stakeholders, the Director ensures the delivery of durable, efficient, and well-controlled operations. This role leads a team responsible for operational excellence across the S2P and travel and expense lifecycles, driving process standardization, service delivery performance, financial controls, and stakeholder experience. In the near term, this role will lead the design and implementation of a new S2P operating model, bringing together multiple teams into a unified organization with clear accountability, streamlined processes, and enhanced service delivery. The Director fosters a culture of accountability, innovation, and continuous improvement while helping shape the future operating model and capabilities of the S2P function. Role Summary The Director, S2P Operations is accountable for the day-to-day performance, governance, and continuous improvement of Source-to-Pay operations and the global travel and expense program, ensuring processes are executed consistently, efficiently, and in compliance with policy, regulatory, and audit requirements. The role establishes operational standards, controls, metrics, and service expectations to drive measurable outcomes across the S2P ecosystem while partnering closely with Procurement leadership, who retain accountability for sourcing strategy, supplier negotiations, and commercial decisions. This role also maintains a dotted-line relationship to the Corporate Controller to ensure alignment on accounting policies, financial controls, audit readiness, and coordination with internal risk, compliance, and external audit partners. The Director sets the vision for operational excellence through process optimization, standardization, automation, and innovative ways of working that improve efficiency, scalability, compliance and stakeholder experience. The role leverages data and performance insights to identify improvement opportunities, drive accountability, and lead organizational change while supporting the broader enterprise S2P strategy and governance framework. This includes leadership of complex cross-functional initiatives that strengthen end-to-end process performance, controls, and business outcomes. Responsibilities Lead the operational execution of the end-to-end Source-to-Pay processes, including sourcing support, contracting operations, purchasing, supplier onboarding and maintenance, accounts payable processing, and payment execution, ensuring effective service delivery, operational excellence, and stakeholder satisfaction. Lead the design, governance, and continuous maturation of the Source-to-Pay operating model, ensuring alignment with enterprise priorities through scalable processes, clear accountability, strong controls, and service delivery excellence. Drive standardization, governance, and capability development across supplier operations, procurement operations, and invoice-to-pay processes to improve efficiency, effectiveness, risk management, and stakeholder outcomes. Oversees the Source-to-Pay control environment, ensuring compliance with internal controls, delegation of authority, accounting policies, regulations, and audit requirements (including SOX), while driving governance, issue resolution, remediation, continuity planning, and ongoing risk management across the S2P lifecycle. Serves as the escalation point and subject matter expert for global travel and expense matters, partnering with business leaders and cross-functional stakeholders to align travel operations with business needs, regional requirements, traveler safety, cost discipline, and firm priorities. This includes oversight of the travel management company, travel suppliers, and related service providers to ensure effective service delivery, policy adherence, vendor performance, and timely resolution of escalated issues. Identify and advance targeted opportunities that improve operational efficiency, scalability, controls, and user experience, leveraging automation, emerging technologies, industry practices, and process optimization where they support measurable business outcomes. Develop and maintain policies, procedures, communications, and training programs that promote process consistency, policy adherence, and effective utilization of Source-to-Pay capabilities across the enterprise. Define and monitor operational metrics, KPIs, dashboards, and service level expectations t