Director of Enterprise Reporting

Overview Role Overview   HealthEdge® offers AI-powered operational infrastructure for health insurance companies, guaranteeing an enduring financial edge in an increasingly competitive market. We're experiencing strong market momentum, with a growing number of health plans choosing HealthEdge to modernize their operations and compete more effectively. As we expand, we're investing in the people who power that growth, making this a pivotal moment to join us and shape the future of healthcare technology. Learn more at HealthEdge.com. We are seeking a highly effective senior program leader to drive our Enterprise Reporting Transformation. This leader will be responsible for the development and delivery of an enterprise performance dashboard, customer commitment and health reporting, and scorecards for our biggest customer opportunities. This leader will also own the strategic direction and end-to-end development of the data lake and enterprise reporting infrastructure, partnering closely with stakeholders across operations, product, and technology who will be building this capability. This role may also support other Transformation Initiatives over time related to reporting or more broadly, such as building customer advocacy, implementation excellence, etc.   This role demands strong cross-functional leadership — success will come from the ability to bring together teams across operations, product, sales, advisory, and customer success—aligning priorities, driving execution, and delivering against target outcomes. The ideal candidate thrives in complex environments, builds alignment across diverse stakeholders, and delivers large-scale transformation through disciplined program management. This role will also require working with senior management to shape the strategic plans and objectives for the initiatives described above, make final decisions on implementation plans, and be accountable for outcomes that have a critical impact on HealthEdge’s reporting capabilities.  Key Responsibilities   Lead Enterprise Reporting Transformation Initiatives  Define and drive the roadmap for a unified enterprise reporting framework  Translate strategic objectives into clear, actionable plans   Engage with cross-functional stakeholders to deliver on plans and ensure we are delivering impact to all parts of the business   Work with senior management to help shape strategic plans and objectives for the enterprise reporting function, and make final decisions on implementation approach and prioritization  Enterprise Reporting & Data Lake Development   Serve as product owner for the three core reporting tools: the enterprise dashboard, customer commitment and health reporting, and big whale customer scorecards  Own the design and oversee the development of the reporting end-to-end, with support from tech and product resources  Own the development of the data lake and enterprise reporting infrastructure end-to-end, partnering with stakeholders across operations, product, and technology who will be developing this capability  Establish and own reporting on the status, progress, and impact of enterprise transformation initiatives  Develop standardized views for leadership that provide clear visibility into milestones, risks, dependencies, and outcomes  Drive Cross-Functional Alignment  Partner closely with operations, product, technology, sales, advisory, and customer success teams  Build alignment on reporting priorities, definitions, and success metrics  Act as the central coordination point across functions to ensure consistency and cohesion  Interact regularly with senior management, executives, and key stakeholders, raising critical updates and risks and reconciling multiple stakeholder views to drive business results  Prioritization & Governance  Establish a structured approach to evaluating and prioritizing reporting initiatives  Balance competing demands while maintaining focus on enterprise value  Implement governance mechanisms to ensure standardization and accountability, enforcing a single source of truth for every metric across the business  Execution Excellence  Lead end-to-end execution of reporting transformation initiatives, from planning through delivery  Manage interdependencies, risks, and trade-offs across multiple workstreams  Ensure timely delivery with a strong focus on quality, scalability, and reliability  Escalate risks early and propose resolutions   Drive Standardization & Simplification  Reduce fragmentation by promoting a single, consistent approach to reporting  Align stakeholders on common definitions, metrics, and reporting practices  Change Management & Adoption  Champion adoption of the unified reporting approach across the organization  Drive communication, engagement, and behavioral change to embed new ways of working  Provide Functional & People Leadership  Direct the activities of the enterprise reporting function, including matrixed and cross-functional teams, through team and functional leads  Own resourcing decisions for the function, ensuring alignment with broader Transformation Office  Qualifications & Experience   8+ years of experience in program management, transformation, or operational leadership roles  Proven track record of leading complex, cross-functional initiatives in matrixed organizations  Strong experience working across business, product, and technology teams  Demonstrated ability to influence senior stakeholders and drive alignment without direct authority  Experience in environments with competing priorities and high levels of ambiguity  Experience operating at a director level or equivalent scope, participating in senior leadership strategic planning and making final decisions on complex, loosely defined problems with critical, long-term impact on the business  Demonstrated experience establishing and managing executive-level reporting for large-scale initi