Director - Indirect Tax

Blue Yonder Job Title: Director, Indirect Tax Location: US-Remote Dallas or Scottsdale preferred Travel up to 10% Overview: Blue Yonder is seeking a Director of Global Indirect Taxes to lead and scale the Company’s global indirect tax operating model. Reporting to the VP of Tax, this role will serve as the global owner for indirect tax operations, including U.S. sales and use tax, Canada GST, VAT/GST coordination, e-invoicing, digital reporting, indirect tax reconciliations, tax engine governance, and related compliance processes. This is a hands-on leadership role for someone who can operate independently at a Director level while also rolling up their sleeves to solve issues, improve processes, manage vendors, and drive execution. The Director will partner closely with Tax leadership, Tax Technology, Finance, IT, Revenue, Billing, Procurement, local tax teams, and external providers to ensure Blue Yonder’s indirect tax processes are compliant, scalable, controlled, and ready for evolving global digital tax mandates. Current Technical and Operating Environment: Avalara AvaTax for tax determination Avalara ECM, ELR, e-invoicing, and additional modules as needed EY/Anybill partnership for U.S. sales tax compliance support Workday as the ERP source system, including Workday connector considerations Billing, revenue, procurement, and related finance systems that interact with indirect tax processes Global e-invoicing and digital reporting environment evolving as mandates come online Power BI, Alteryx, or similar tools used or available for reporting, reconciliation, analytics, and process improvement What You’ll Do: Lead global indirect tax operations Own Blue Yonder’s global indirect tax operating model, including U.S. sales and use tax, Canada GST, VAT/GST coordination, e-invoicing, digital reporting, reconciliations, controls, and compliance governance. Manage U.S. sales tax compliance and reporting Own U.S. sales tax reporting and compliance coordination through the EY/Anybill outsource model, including compliance calendars, data submission, return support, return review, monthly reconciliations, exception management, issue resolution, and vendor performance. Strengthen monthly reconciliations and exception processes Enhance monthly sales and use tax reconciliation processes, establish clear exception reporting, improve business intelligence reporting, and ensure issues are tracked, resolved, and escalated appropriately. Own Canada GST and Global VAT/GST coordination Coordinate with Blue Yonder local tax teams and external providers to ensure VAT/GST compliance is managed effectively across jurisdictions, with clear ownership, documentation, controls, and escalation paths. Lead global e-invoicing and digital reporting for Tax Serve as the Tax owner for global e-invoicing and digital reporting requirements as mandates come online. Partner with Tax Technology, Finance, IT, local tax teams, and external advisors to define requirements, support execution, and eventually own the Avalara ELR platform from a Tax perspective. Govern Avalara and related indirect tax platforms Own Avalara governance and issue remediation, including hands-on involvement with AvaTax, ECM, ELR, e-invoicing, and additional modules as needed. Ensure configuration, taxability decisions, exemption processes, data flows, and issue resolution are managed in a controlled and sustainable way. Own indirect tax requirements for integrations and business initiatives Own indirect tax requirements and operating impacts for integrations and business initiatives involving Workday, Avalara, TechLiquidators, Chargebee, Stripe, LMS/Pledge, and other relevant systems or commercial channels. Drive process improvements and controls Identify opportunities to improve indirect tax processes, reconciliations, reporting, documentation, controls, and automation. Partner closely with the Senior Director, Tax Technology and broader Finance/IT teams to execute improvements, while remaining hands-on where needed. Support audit readiness and control evidence Build and maintain scalable documentation, controls, stakeholder cadence, and evidence trails to support audits, internal controls, compliance reviews, and leadership reporting. What We’re Looking For: Required Experience Bachelor’s degree required 10+ years of indirect tax experience Strong U.S. sales and use tax experience, including multi-state sales tax compliance, reporting, taxability, reconciliations, and audit support Global VAT/GST experience, including coordination with local tax teams, advisors, or compliance providers Experience with e-invoicing, digital reporting, or global indirect tax mandates Hands-on Avalara experience, including AvaTax or comparable tax engine experience Experience managing outsourced compliance providers or similar operating models Experience owning compliance calendars, data submissions, output reviews, GL reconciliations, issue resolution, and vendor service quality Strong understanding of ERP, billing, revenue, and tax system data flows, including Workday or comparable ERP environments Ability to own indirect tax requirements for system integrations and business initiatives Strong process improvement, documentation, controls, and stakeholder management skills Ability to operate independently at a Director level while also being willing to perform hands-on execution work where needed Ability to support a global role, including collaboration across EMEA and India time zones Preferred Experience Master’s degree, CPA, JD, or LLM preferred CPA preferred Big 4 experience a plus SaaS, software, cloud, or technology company experience preferred Experience with Avalara ECM, ELR, e-invoicing, or additional indirect tax modules preferred Experience with Workday connectors or ERP-to-tax engine integrations preferred Experience with Power BI, Alteryx, data analytics, or autom