Director, Client Partnerships (Publisher Cloud)

The Director Client Partnerships, Publisher Cloud is responsible for driving new enterprise revenue by helping retailers and commerce companies transform customer engagement, increase lifetime value, and unlock first-party data as a strategic asset.  This role leads with CRM (Email), CDP, and lifecycle marketing transformation, positioning Publisher Cloud as the system of intelligence for customer relationships. From this foundation, the AE extends into retail media and monetization opportunities.  The ideal candidate has deep experience selling into retailers and eCommerce organizations, with strong expertise in MarTech and customer data strategy.  Key Responsibilities   Enterprise Sales & Revenue Growth   Own full-cycle enterprise sales across net-new retail and commerce accounts  Develop and execute account strategies targeting large retailers and omnichannel brands  Consistently exceed quota across complex, multi-product deals  CRM & Lifecycle-Led Solution Selling (Primary Focus)   Lead conversations around:  Customer data unification (CDP/CRM)  Lifecycle marketing and personalization  Customer retention, loyalty, and LTV growth  Position Publisher Cloud as the foundation for customer intelligence and engagement orchestration  First-Party Data Strategy   Help retailers activate first-party data across:  Owned channels (email, mobile, web)  Paid media and partner ecosystems  Drive use cases that improve conversion, retention, and customer experience  Executive Engagement & Business Case Development   Build relationships with:  CMOs and Chief Digital/Commerce Officers  Heads of CRM, Loyalty, and Customer Experience  Develop ROI-driven business cases tied to:  Customer lifetime value (LTV)  Retention and repeat purchase rates  Media monetization growth  Cross-Functional Leadership   Partner with Solutions Consulting to validate data and activation use cases  Align with Product Marketing on retail and CRM narratives  Collaborate with Customer Success to drive expansion across lifecycle and media  Required Experience   7–10+ years of enterprise sales experience in MarTech, CRM, CDP, or AdTech  Proven success selling into retailers, eCommerce, or omnichannel brands  Deep expertise in CRM/CDP/lifecycle marketing platforms (priority)  Working knowledge of retail media and AdTech ecosystems  Experience closing complex enterprise deals ($250K–$1M+)  Preferred Qualifications   Experience with loyalty platforms, personalization engines, or marketing automation  Familiarity with retail media networks and commerce data monetization  Understanding of identity resolution and privacy-first data strategies  What Success Looks Like   Drives measurable improvements in customer engagement, retention, and LTV  Establishes Publisher Cloud as the core customer data and activation platform  Successfully expands into retail media monetization opportunities  Becomes a trusted advisor to marketing, CRM, and digital leaders  BENEFITS & PERKS   Unlimited PTO   Excellent medical, dental, and vision coverage   Employee Equity and Stock Purchase Plan   Employee Discounts, Virtual Wellness Classes, and Pet Insurance   And more!!   COMPENSATION RANGE   The total compensation range for this role is $150,000.00 - $250,000.00, depending on location and experience.    PEOPLE & CULTURE AT ZETA   Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.     We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/   ZETA IN THE NEWS!   https://zetaglobal.com/press/?cat=press-releases   #LI-MC1