Diagnostic Services Specialist
State of North Carolina · North Carolina
📍 Wake County, NC💰 $47,703via workdayFirst listed here 2026-11-07
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Agency
Adult Correction
Division
COO - OPS - Institutions Operations
Job Classification Title
Correctional Diagnostic Svcs Spec (NS)
Position Number
60070036
Grade
NC12
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
Description of Work
This position will provide support services to assigned diagnostic centers by resolving complex issues, i.e. sentences, commitments, monitoring their production and their compliance with Division of Adult Correction-Prisons and diagnostic policy and procedure, by reviewing their electronic files and their PSD reports and otherwise acting in an advisory position.
This position will provide consultations with administrative and field staff to assist in the identification and correction of problems related to operational issues; implementing legislative and policy changes and administrative directives; providing daily assistance with problems and situations requiring contacts with other sections or agencies, i.e. commitments, releases, OPUS issues.
This position will also do research and reports for administrative staff on a variety of issues or topics on an as needed basis, often in critical situations, for example special work release cases, etc., for legislators, judges or the secretary’s office.
This position will coordinate and administer the PSD program by chairing committees and writing reports to the court. He or she must also consult with other agencies about the PSD program, set-up and schedule PSD appointments and ensure proper disposition of all documents relating to the case at the conclusion of the study.
The following projects are the responsibility of the Diagnostic Services Branch and are assigned in equal number to each of the Specialists by the Diagnostic Services Branch Manager:
---Overseeing and ensuring compliance with DNA testing statewide;
---Providing training, monitoring the screening process and ensuring compliance at the diagnostic centers with the Exceptional Students Program, Non-English- Speaking Program and Consulate Notification;
---Daily monitoring of diagnostic centers production statistics;
---Revising and updating the Offender Rule Book as necessary;
---Revising and updating the Audio/Visual Offender Orientation video as necessary;
---Monitoring inventory of psychological test materials with yearly ordering and distribution;
---Setting up and participating in training programs for case analysts, admission technicians, and behavior specialists and offering other training as needed in addition to following-up in the field;
---Preparing the Diagnostic Services Branch monthly statistical report.
Knowledge Skills and Abilities/Management Preferences
Salary Grade Range: $47,703.00 - $83,479.00
Internal Posting - This is an Internal Posting open only for current North Carolina Department of Adult Correction Employees, and eligible State Government Reduction in Force (RIF) Candidates from North Carolina State Government, or current temporary employees.
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred.
Management Preferences
Thorough knowledge of the diagnostic process.
Working knowledge of the policies and procedures as it relates to the diagnostic process.
Capability to interpret policies, procedures, and laws to diagnostic staff.
Skills to develop and conduct diagnostic training sessions.
About The Division of Institutions:
The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.
Compensation and Benefits:
State Benefits Information:
The State of North Carolina offers a comprehensive benefits package including:
• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave
Visit the State Benefits website State Benefits for additional information.
Supplemental Application Information:
Application Process
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:
• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions.
• Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
• Applicants may be subject to a criminal background check and drug scree
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