Desktop Support Engineer L1 - Remote US Only
Blue Mantis
💰 USD 21.0-25.0via pinpointFirst listed here 2026-09-18
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The L1 EUX Engineer provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers.
The EUX Engineer is the front line in the Service Desk and is responsible for providing technical support by phone and remotely assisting end users from initial contact through troubleshooting and research to final problem resolution.
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