Data Entry & Transition Assistance Program (TAP) Support Specialist

ProSidian is a Management and Operations Consulting Services firm that delivers value to clients through tailored solutions grounded in industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management, Compliance, Business Process, IT Effectiveness, Engineering, Environmental, Sustainability, and Human Capital. We help forward-thinking clients solve problems and improve operations.  Launched by Management Consultants, our multidisciplinary teams bring together the talents of global professionals to complete a wide range of engagements for public and private, defense and civilian government, and non-profit organizations.  Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. See Link to the ProSidian website at www.ProSidian.com ProSidian Seeks a Data Entry & Transition Assistance Program (TAP) Support Specialist | Front Desk Data Entry & Transition Assistance Program (TAP) Administrative Support [MFRC09009] for Administrative Support on a Exempt W2: No Overtime Pay Basis Administrative Specialist II in The CONUS - North Dakota Area Contract Contingent generally located across the CONUS - North Dakota Across The Midwest Region supporting a High-security Air Force installation in Minot, North Dakota supporting nuclear deterrence missions and providing administrative family readiness services. We seek Data Entry & Transition Assistance Program (TAP) Support Specialist | Front Desk Data Entry & Transition Assistance Program (TAP) Administrative Support [MFRC09009] candidates with relevant Defense, And Security Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Defense, And Security Sector Clients such as MFRC. This as a Contract Contingent or Contract W-2 (IRS-1099) Front Desk Data Entry & Transition Assistance Program (TAP) Administrative Support Functional Area / Swim Lane / Category Discipline Professional - Front Desk Data Entry & Transition Assistance Program (TAP) Administrative Support Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support under Service Area (SA) | Functional Area / Swim Lane / Category Discipline: Administrative Support as a Data Entry & Transition Assistance Program (TAP) Support Specialist [Front Desk Data Entry & Transition Assistance Program (TAP) Administrative Support Services] in the Defense, And Security Industry Sector focussing on Program / Project Management  Solutions for clients such as U.S. Air Force (USAF | M&FRC) | The United States Air Force (USAF), 5th Contracting Squadron | Military Family & Readiness Center (MFRC) at Minot AFB, North Dakota Generally Located In CONUS - North Dakota and across the Midwest Region (Of Country/World) Administrative Specialist II. Accurate, secure Front Desk Data Entry & Transition Assistance Program (TAP) Administrative Support for the Military & Family Readiness Center (M&FRC) through services delivering efficient data entry and seamless transition assistance for military families:  M&FRC Customer Service & Program Administration | Front Desk Operations | TAP Program Support | Records & Data Management | Office Automation Support.  Provide front desk customer service and TAP administrative/data-entry support for the USAF Military & Family Readiness Center (M&FRC) at Minot AFB, ensuring accurate AFFIRST/TAP ACCESS recordkeeping, scheduling, correspondence, and compliant records management in accordance with AFI-36-3009, AFI 33-322, and local guidance. RESPONSIBILITIES AND DUTIES Accurate, secure Front Desk Data Entry & Transition Assistance Program (TAP) Administrative Support for the Military & Family Readiness Center (M&FRC) through services delivering efficient data entry and seamless transition assistance for military familie  Front Desk / Customer Service  Receive telephone calls and greet visitors; determine needs and route to appropriate staff.  Provide nontechnical program information on M&FRC services and TAP-related offerings using tact and courtesy.  Ensure customers complete required forms (e.g., Statement of Understanding) and maintain customer flow. TAP Administrative Support & Scheduling  Maintain M&FRC Outlook appointment calendar; schedule TAP workshops and counseling sessions.  Track participant attendance, sign-in rosters, and suspense dates; follow up on routine requests. Data Entry / Case Tracking  Perform data entry and updates in AFFIRST and TAP ACCESS (and related trackers) to maintain customer records.  Create/revise spreadsheets and reports; sort, calculate, and retrieve data for routine reporting. Correspondence / Reporting  Prepare recurring and nonrecurring correspondence, reports, memos, letters, and forms.  Proofread/edit for grammar, spelling, punctuation, capitalization, and format.  Consolidate and finalize information from files/systems for reports per established procedures. Mail / Publications / Directives Processing Review and process incoming/outgoing correspondence and electronic messages; establish suspense dates. Screen mail/messages for action, referral, reroute, or handling; download/distribute forms/publications. Records Management (Primary Record Custodian) Establish, maintain, purge, and dispose of records/files IAW AFI 33-322 and Air Force Records Disposition Schedule. Maintain file plans; post publications/technical orders; control reference materials and check-out. Turn over government-owned records upon contract completion; ensure awareness of FOIA/Privacy Act. Office Automation / Technical Support  Use multiple office automation applications to produce documents, charts, and presentations.  Assist with developing training aids and provide hands-on training