Data Center Logistics Technician Instructor

ABOUT PER SCHOLAS: For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org  and follow us on LinkedIn , X , Facebook , Instagram , and YouTube . Per Scholas candidates must reside in one of the following states, provided the position does not carry a specific office location requirement:  AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA. POSITION TITLE:  Data Center Logistics Technician Instructor LOCATION: Atlanta, GA  DURATION : Short-term, temporary role, start date ASAP WHO WE’RE LOOKING FOR Per Scholas is seeking a Data Center Logistics Instructor to become a member of our Training Team. The ideal candidate is a detail-oriented, problem-solving individual with strong hands-on logistics experience and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients’ and learners’ high expectations. WHAT YOU’LL DO Deliver instructor-led training that prepares learners for entry-level careers in data center, logistics, inventory, and asset operations. Responsibilities include daily instruction, hands-on lab facilitation, performance-based assessment, attendance, one-on-one tutoring, daily evaluation and monitoring of individual learner progress, addressing learner violations in a consistent manner, and more. Facilitate hands-on labs using the classroom Mobile Infrastructure Rack (MIR) and related equipment, managing safe equipment handling and station rotation across the cohort. Provide learners with access to relevant resources for outside learning on tools and study aids relevant to the curriculum. Work closely with the team to identify learner needs, provide the necessary support, establish individualized plans for learner achievement, and participate in regular learner-status meetings. Maintain and update Salesforce and/or our LMS with learner grades, assessment results, and progress notes. Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials. WHAT YOU’LL BRING TO US Instructional Skill Sets 1-3 years of teaching or training experience. Strong technical background; able to grasp and convey technical subject matter to entry-level learners. Ability to respond clearly in an in-person training environment and via a digital engagement platform such as Zoom. Strong communication skills. Required Skill Sets Current CompTIA A+, Server+ certification or equivalent demonstrated experience; current certification strongly preferred. Proficient understanding of IT support, including hardware, software, networking, user support, endpoint troubleshooting, and service desk workflows. Experience troubleshooting end-user devices, including desktops, laptops, mobile devices, printers, peripherals, operating systems, and common productivity applications. Familiarity with Windows, macOS, and Linux operating systems, including installation, configuration, updates, drivers, file systems, performance tools, and troubleshooting utilities. Ability to diagnose and resolve common IT issues, including hardware malfunctions, software problems, network connectivity issues, printer problems, mobile device issues, and user access concerns. Familiarity with help desk ticketing systems, ITSM concepts, service level agreements, escalation practices, remote support tools, and customer service expectations. Understanding of networking fundamentals, including IP addressing, DNS, DHCP, wired and wireless connectivity, switches, routers, VLAN awareness, VPN concepts, and basic troubleshooting tools. Familiarity with IT security protocols and best practices, including endpoint security, malware prevention, identity/access basics, password practices, encryption, backups, and user awareness. Understanding of cloud service models, including IaaS, PaaS, and SaaS, and familiarity with major platforms such as Microsoft Azure, AWS, or Google Cloud. Familiarity with virtualization concepts and tools, including client-side virtualization, Type 1/bare-metal virtualization, VMware, Hyper-V, or similar platforms. Understanding of data center infrastructure, including racks, servers, network devices, power, cooling, cabling, physical security, access control, and operational procedures. Ability to teach basic server hardware concepts, including server components, FRUs, storage devices, RAID concepts, firmware, remote management, and hardware maintenance. Ability to teach basic data center operations, including rack and stack concepts, cable management, data-bearing device handling, chain of custody, change control, and documentation. Familiarity with OSHA general industry guidelines and NFPA 70E electrical safety awareness for IT and data center environments. Ability to assess and mitigate common safety hazards in IT labs, device repair environments, and data center-adjacent spaces. Abi