Customer Service Representative

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com Job Title : Customer Service Rep Job Location: 5151 Blazer Memorial Parkway, Dublin, OH 43017 Duration : 3 months Shift : Training – 8.30am - 5pm Then likely 2:30pm-11 pm with possibility of a                              Saturday included Job Description: Receive and place telephone calls. Perform data entry and use software programs. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. Requires close attention to accuracy, performs independently, subject to practices and procedures. CSR OR Call Center experience Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W : 732 479 4523 Email: maheshk(at)mindlance(dot)com