Curriculum Manager

Why Work at BYU At Brigham Young University (BYU), your work is an opportunity to contribute to a distinctive educational mission rooted in the gospel of Jesus Christ and to make a meaningful difference in the lives of students. As the flagship university of The Church of Jesus Christ of Latter-day Saints, BYU strives to be among the exceptional universities in the world. We are devoted to our faith, our students, and the  University's Mission : "To assist individuals in their quest for perfection and eternal life." We seek staff members who enthusiastically embrace and advance this unique mission. Across the university, staff bring their expertise and talents to work that helps students learn, grow, and thrive. A culture of covenant belonging, weekly devotionals, meaningful opportunities for learning and growth, and a beautiful and historic campus make BYU a distinctive and inspiring place to build a career. Belonging Statement United by our common primary identity as children of God, BYU values and embraces the variety of individual characteristics, life experiences and circumstances, perspectives, talents, and gifts  across  the BYU community. This richness strengthens our shared efforts to create and support an environment of covenant belonging centered in Jesus Christ. Employment Requirements Members of The Church of Jesus Christ of Latter-day Saints are required to hold and be worthy to hold a current temple recommend to be hired and to remain in any position at BYU. In hiring decisions, Brigham Young University lawfully gives strong preference to qualified, faithful members of The Church of Jesus Christ of Latter-day Saints. All employees are required to abide by the university's Honor Code and Dress & Grooming Standards . Successful candidates are expected to support and contribute to the academic and religious missions of the university, which are aligned with the principles and doctrine of The Church of Jesus Christ of Latter-day Saints. Equal Opportunity Brigham Young University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status. Curriculum Manager All positions in the Registrar’s office have a primary responsibility to contribute to the mission of BYU and its strategic objectives. The Curriculum Manager leads the development, approval, implementation, publication, and maintenance of curriculum and catalog information across Coursedog, AIM, MyMAP, and related systems. The position supports the University Curriculum Council and academic-unit leaders by translating approved academic decisions into accurate, accessible information that helps students plan their programs and make informed enrollment decisions. What you'll be doing in this position Team Leadership & Operational Stewardship Provide daily leadership, supervision, and mentoring to student employees, fostering a work environment consistent with BYU values and service expectations. Assign, monitor, and evaluate student employee work to ensure accuracy, timeliness, and compliance with institutional policies. Maintain full proficiency in all assigned processes to serve as the operational expert and resource for student employees. Conduct regular performance discussions, provide coaching, and support student employee development. Ensure team operations uphold FERPA, university policy, and Registrar’s Office standards.  Training & Development of Student Employees Design, implement, and maintain a comprehensive training program for student employees, including onboarding, process‑specific instruction, and ongoing skill development. Create and update training materials, guides, and documentation to ensure clarity, consistency, and alignment with current policy and system functionality. Deliver individual and group training sessions to reinforce correct procedures and address performance gaps. Coordinate with Associate Registrars to ensure training content reflects current workflows, system updates, and policy changes. Quality Assurance, Reporting & Communication Develop and administer a quality assurance program that measures workload volume, processing accuracy, response times, and compliance with established standards. Conduct routine audits of student employee work, document findings, and initiate corrective actions as needed. Use tools such as Excel and Tableau to track, analyze, and report operational data, identifying trends and areas for improvement. Prepare regular reports for Registrar leadership summarizing team performance, emerging issues, accuracy concerns, and resource needs. Communicate process changes, policy updates, and system modifications to student employees and ensure consistent implementation. Process Improvement & Resource Evaluation Review existing workflows to identify inefficiencies, bottlenecks, and opportunities to enhance accuracy, speed, and service quality. Develop proposals for process modifications, policy adjustments, or additional resources (staffing, technology, training tools) that support improved operations. Collaborate with Associate Registrars and Enrollment Services partners to test, validate, and implement approved process improvements. Participate in cross‑functional initiatives that support broader Registrar’s Office and Enrollment Services goals. Other Responsibilities as Assigned Support office‑wide initiatives, peak‑period operations, and special projects. Serve on committees or working groups as assigned. Engage in professional development to remain current on best practices in higher education operations, student services, and process management. What qualifies you for this role Minimum education/experience required: Bachelor's degree and 2 years of related experience OR 6 years of related experience Preferred: Bachelor's degree and 4 years of related higher educat