CUNY EDGE Advisor

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY). The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries. We are pleased that you are interested in exploring opportunities to join RFCUNY. Primary Location: The CITY COLLEGE of NEW YORK Bargaining Unit: No CUNY EDGE is the latest initiative borne of a 20+ year partnership between the City University of New York (CUNY) and the New York City Human Resources Administration (HRA) to support public assistance recipients enrolled in college. Launched in 2016, CUNY EDGE provides public assistance recipients enrolled at CUNY with a range of services, benefits, and supports so they achieve academic excellence, graduate on time, and find employment. Key components of the program include academic and professional advisement, personal development seminars, paid work experience, and public benefits case management assistance. CUNY EDGE provides students with a range of services, benefits, and support so that they are prepared and able to succeed in college and their careers. CUNY EDGE balances academic advising and personal support with workforce preparation, leadership development, and community engagement. We are currently searching for a highly motivated individual who will be able to provide academic and career support to students, both virtually and on campus, and perform related duties as assigned. You must have a passion for student success, the ability to provide operational excellence in a fast-paced environment, and a desire for continuous improvement. Other Duties: Reporting to the Director of CUNY EDGE, the Advisor will be responsible for the following: Supporting the program’s efforts to meet specific numeric goals around student participation, persistence, graduation, and employment Supporting the program’s vision of integrating academic and career advisement by providing comprehensive academic advisement and career support services Conduct individual, group, and e-advising sessions for a caseload of up to 100 students using an “intrusive” and developmental advisement model Provide direct services to support students to graduation Assisting in evaluating student progress in fulfilling requirements for their degree program Tracking and reviewing student contacts on a monthly basis, maintaining accurate academic/career development files for each CUNY EDGE student, and recommending appropriate action plans to promote and ensure student success Conducting assessments, reviewing student progress, including degree mapping and transition planning Closely collaborating with other college departments, including financial aid, the bursar, the registrar, counseling center, career center, academic advising units, etc. Refer students, obtain student information, and receive referrals Collaborate with students to address challenges affecting their participation in program activities Actively participate in the program's recruitment efforts and contribute to the orientation of new students Work closely with students experiencing academic difficulties, developing tailored advisement interventions Oversee the operations of the CUNY EDGE Student Club Researching and disseminating information on internal & external supports via a weekly newsletter Maintaining and distributing information on fellowships, internships, housing, and other topics of interest to students Complete HRA paperwork and collaborate with HRA to address issues related to students' public assistance cases (such as engagement, childcare, case status changes, etc.) Facilitate a series of academic, personal, and professional development seminars while coordinating and promoting additional workshop opportunities at the college Research and assist students in applying for internships, scholarships, and opportunity programs Collaborate with college leadership and the Central Office to ensure program quality Facilitating/Co-facilitating academic, personal, and career development seminars Support the orientation of new students in the Fellowship Program Monitoring and reporting engagement, participation in the HRA Fellowship Program, Federal Work Study, and internships by utilizing the required data systems; SEAMS and Research Foundation payroll Completing and collecting HRA, City College, and Research Foundation paperwork Developing and maintaining effective working relationships with Fellowship placement sites Reviewing student tracking and outcomes data as a member of the CUNY EDGE team Ability to work some evenings and weekends, as needed Performs other duties as assigned by the CUNY EDGE Director Qualifications: Bachelor’s degree required with professional experience preferably a) in a higher education or social service program serving low-income students; b) career development, c) human services Great customer service skills to identify needs, troubleshoot, recognize persistent issues, and improve efficiencies in processes Excellent communication skills (written, oral, and interpersonal) Familiarity with the City University of New York (CUNY), including its policies and procedures; and platforms such as CUNYfirst, DegreeWorks, EAB Navigate, etc The ability to academically and personally advise students, supporting them in achieving their educational and career objectives A strong commitment to the advisement model and effective strategies for serving college students Experience in building and managing partnerships and relationships with various college support services, departments, faculty, and staff Ability to maintain confidentiality of student records, as appropriate The chosen candidate must be able to work in-person/on-campus Preferred Qualifications: Detail-oriented with strong organizational and technol