Correctional Case Manager - Western Correctional Center for Women (WCCW)

Agency Adult Correction Division COO - OPS - Institutions Operations Job Classification Title Correctional Case Manager (S) Position Number 60094456 Grade NC07 About Us The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! Description of Work Reporting to a Correctional Programs Supervisor at a minimum custody female correctional facility, this position works in the Programs Department carrying a caseload of offenders. Other duties of this position include, but are not limited to, the following: 1. Providing supportive counseling, conducting assessments, developing case plans, answering and following-up on offenders’ questions and concerns as well as making recommendations to the classifications committee. 2. Communicating effectively with other staff, offenders and the general public and working under stressful conditions caused by direct contact with incarcerated offenders, who can become physically violent and verbally abusive. 3. Performing crisis interventions to include suicide prevention. 4. Assisting in major dynamic programs or coordinate major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education or recreation, as well as transition planning and coordinating. 5. Preparing written reports with accurately reflect date reviewed by various sources, reviewing, analyzing and evaluating various documents and behavior data gathered form interviews, written documentation and personal observation. Knowledge Skills and Abilities/Management Preferences Candidates now meet the minimum qualifications of a position if they meet the Minimum Education and Experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/Management Preferences are not required but applicants who possess the following skills are preferred : Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments. Compensation and Benefits The State of North Carolina offers a comprehensive benefits package including: Health Insurance options Retirement Plans NCFlex Supplemental Benefits Paid Vacation, Sick, and Community Service Leave Paid Parental Leave Visit the State Benefits website for additional information. Salary Range : $37,377 - $65,408 This posting will close at 11:59 p.m. the night BEFORE the end date listed above . This is a REPOST of position. Previous applicants MUST REAPPLY to be considered . This is a full-time position (40 hours per week) with established working hours of Monday-Friday, 8am-5pm and may require working beyond normal work schedule to meet business needs. About Western Correctional Center for Women (WCCW)   Western Correctional Center for Women (formerly Swannanoa Correctional Center for Women) opened on July 7, 2008, and is a minimum custody facility housing approx. 360 female offenders located in Black Mountain, NC. WCCW renovated four dormitories: Greenwood, Frye, Sloop and Gilliat. Renovations on the vocation building provided offenders with an educational classroom and an operating greenhouse. Renovations to the Buchanan building accommodated the increasing offender population and offer more educational classrooms and a medical wing. On Oct. 4, 2021, the facility's name was changed to Western Correctional Center for Women. Supplemental Application Information Application Process NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application . Applications must include : Complete education history (including high school) Full work experience details Certificates and licenses, if applicable Education must be from appropriately accredited institutions. Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination. Applicants  may  be subject to a criminal background check and drug screen. If multiple applications are submitted, only the most recent application received before the closing date will be considered . Criminal Justice Certified Positions If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification . ALL applicants must: Meet Criminal Justice Standards requirements   (12 NCAC 09G .0302) Pass a criminal background check Produce a negative drug screening result Successfully complete medical and psychological evaluations Possess a valid driver’s license Education Equivalency Verification The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://ww