Correctional Case Manager - Avery Mitchell Correctional Institution
Nc · North Carolina
📍 Avery County, NC💰 $37,377via workdayFirst listed here 2026-09-24
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Agency
Adult Correction
Division
COO - OPS - Institutions Operations
Job Classification Title
Correctional Case Manager (S)
Position Number
60064385
Grade
NC07
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
Description of Work
This position is located at Avery/Mitchell Correctional Institution in Spruce Pine, North Carolina. This is a medium custody male facility.
This position reports to a Correctional Programs Supervisor and is responsible for conducting initial assessments of offender needs and developing case plans, monitoring for compliance and results, and revising as appropriate to meet offender needs and achieve system objectives.
Key duties include:
- Employees carry a caseload of offenders, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on offender questions and problems and making recommendations to the classification committee.
- Assess offender behavior and develop counseling strategies to achieve desired offender progress.
- Employees also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation, as well as transition planning and coordinating.
- Planning and coordinate transition (re-entry) prior to parole or release into the community for offenders.
- Working under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive.
- Provide Supportive Counseling techniques and interviewing skills.
- Developing, implementing, coordinating, and supervising a program withing the framework of Prisons’ policies and procedures.
Knowledge Skills and Abilities/Management Preferences
Salary Grade Range: $37,377.00 - $65,408.00
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
Documented Knowledge of Supportive Counseling Techniques.
***THIS IS A REPOST...PREVIOUS APPLICANTS WILL NEED TO REAPPLY TO BE CONSIDERED***
The Posting Will Close At 11:59 P.M. The Night Before The End Date.
This Position Is Designated As “Mandatory” And Must Report Or Stay Over During Adverse Weather Events.
State Benefits Information:
The State of North Carolina offers a comprehensive benefits package including:
Health Insurance options
Retirement Plans
NCFlex Supplemental Benefits
Paid Vacation, Sick, and Community Service Leave
Paid Parental Leave
Visit the State Benefits website for additional information.
Note to Current State Employees :
The salary grade for this position is NC07 . State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase May result.
About The Division of Institutions:
The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.
Supplemental Contact Information:
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:
Complete education history (including high school)
Full work experience details
Certificates and licenses, if applicable
Education must be from appropriately accredited institutions.
Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
If multiple applications are submitted, only the most recent application received before the closing date will be considered.
Criminal Justice Certified Positions
If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification . ALL applicants must:
Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
Pass a criminal background check
Produce a negative drug screening result
Successfully complete medical and psychological evaluations
Possess a valid driver’s license
Education Equivalency Verification
The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants
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