Coordinator, Community Resources

FUNCTION : The function of the Coordinator, Community Resources is to provide non-clinical case management services to connect students with resources to address identified barriers and provide holistic supports. Additionally, the Coordinator, Community Resources provides referrals to the appropriate internal/external resources to assist students with addressing barriers to student success. MAJOR RESPONSIBILITIES : Essential Job Functions Serve as a non-clinical case manager to students who are experiencing social support barriers and connect them to supportive campus and community resources. Assists students as they navigate various campus partners, off campus providers and monitor students for follow-up and interventions as necessary. Coordinate and manage the daily overall operations of the IConnect Center to deliver consistent services and experiences to students to achieve the agreed key performance measures. Collaborate with community-based organizations to expand resources and support services for students. Actively assist students with applying for local, state, and federal benefits. Develop individualized support plans; maintain up-to-date records of student interactions and services provided; evaluate and monitor student progress; analyze student success metrics. Manage and maintain departmental budgets, monthly and annual reports, and student support resources. Facilitate training and/or informational sessions to students and the college community related to basic needs support services for students. Assist in the development and implementation of data collection to promote outreach, education, and student well being initiatives. Additional Job Functions: Coordinate with the Student Support Services Leadership team to support students’ needs and implement services. Implement and evaluate the programs and services on the campus that support both the accomplishment of the College’s annual goals and objectives. Represent SJC with outside educational institutions, internal departments, and professional organizations. Serve as department liaison and on campus/college committees as requested. Perform other related duties as assigned.