Controller

What We Are Looking For Primary Purpose: Safely and efficiently operate pipelines, gathering systems, and terminals, delivering crude oil and refined products throughout the United States and Canada from the Kinder Morgan Houston Headquarters using a SCADA (Supervisory Control and Data Acquisition) system. Successful candidate(s) must satisfactorily complete entry-level training to become a Pipeline Controller. Training includes classroom instruction, field trips, computer-based pipeline simulations, written examinations, simulation assessments, and on-the-job console-specific training followed by qualification assessments. What You Will Do Essential Duties and Responsibilities: Responsible for real-time activities related to the scheduling and delivery of crude and refined products through the pipeline system, ensuring customer needs are satisfied. Responsible for the safe operation of the pipeline system and related facilities. Responsible for monitoring, recognizing, and effectively responding to abnormal and emergency operating conditions. Responsible for maximizing system efficiency and optimization. Responsible for monitoring product quality control. Responsible for effective product measurement and inventory management. Responsible for maintaining positive customer relations. Utilizes the Batch Management System to accurately forecast product movements and maintain inventory balances. Maintains accurate documentation to ensure compliance with company and regulatory requirements. Monitors pipeline operating conditions for inefficiencies in pumping rates, pump configurations, delivery rates, throttling conditions, and other factors impacting operating costs and system performance. May assist technical support groups with the development and revision of operating procedures, pipeline standards, operations manuals, and other documentation related to normal and abnormal pipeline operations. Works closely with the Scheduling group to ensure customer needs are met and pipeline assets are utilized efficiently. Requires cross-training and qualification on multiple pipeline control consoles, with the expectation that controllers provide operational support across multiple systems and operating areas as business needs require. May support special projects, operational initiatives, procedure development, system testing, and other departmental activities when not assigned to a specific console. These assignments may periodically require working a standard Monday-Friday schedule. Must be willing and able to travel and temporarily relocate to designated backup control center locations, including Colorado Springs, CO and Pasadena, TX, to support quarterly business continuity and disaster recovery exercises, operational readiness testing, emergency response activities, and natural disaster contingencies. Must be able to report to and work from alternate control center locations for extended periods when required to support company continuity plans and emergency operations. What You Need Minimum Requirements Education: High School Diploma or equivalent. Experience / Specific Knowledge: Consistently maintain a professional and respectful demeanor with co-workers, customers, and vendors. Ability to take direction from supervisors, prioritize work, maintain attention to detail, and follow established procedures. Certifications, Licenses, and Registrations: Must possess and maintain a valid driver's license and be insurable under the Company's insurance program. Competencies, Skills, and Abilities: Successfully complete the Console Operator Basic Requirements Assessment (COBRA). Demonstrate the ability to perform mathematical calculations, including basic arithmetic and interpretation of charts, scales, and tables. Proficient in Microsoft Office applications, including Word, Excel, and Outlook. Additional Requirements: Clearly and concisely communicate in English, both verbally and in writing. Communicate effectively with field personnel, customers, and other stakeholders during routine and emergency situations. Strong analytical thinking and problem-solving abilities. Ability to accept supervision, follow direction, and work cooperatively within a team environment. Ability to function effectively in high-pressure and rapidly changing situations. Strong interpersonal and communication skills with the ability to adapt to changing priorities and operational requirements. Physical Demands Must be able to promptly recognize and respond to audible and visual alarms. Ability to use computer keyboards and control systems for extended periods. Ability to sit for prolonged periods of time. Ability to hear and verbally respond to communications effectively. Must be able to work independently and as part of a team. Working Conditions Work is performed indoors in a climate-controlled control center environment. Must be able and willing to work 12-hour rotating shifts, including days, nights, weekends, holidays, and overtime as required. Position requires periodic travel and temporary relocation to alternate control center locations, including Colorado Springs, CO and Pasadena, TX, for quarterly backup control center testing, business continuity exercises, emergency operations, and natural disaster response activities. Must be reasonably available to respond to call-outs, emergency situations, and continuity-of-operations events as required. The successful candidate must pass a DOT drug screen and comprehensive background check, including a credit check where applicable, following a conditional offer of employment and prior to hire. Supervisory Responsibility None. Preferred Qualifications (Above the minimum requirements; preferred but not required) Bachelor's degree from an accredited institution. Experience in liquid pipeline operations, control center operations, or related energy industry e