Connect Account Manager (Chicago)

AVEVA is creating software trusted by over 90% of leading industrial companies. Salary Range: $218,700.00 - $364,700.00 This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.   Job Title: CONNECT Platform Manager   Reports To: Director, CONNECT Platform   About the Role   The CONNECT Platform Manager is a foundational commercial role driving growth of AVEVA’s most strategic growth initiative: the CONNECT platform. As an early member of the CONNECT commercial team, you’ll be accountable for developing and executing a sales and adoption strategy that drives customer value and delivers ARR outcomes.   You will blend enterprise Account Executive skills—prospecting, opportunity shaping, closing—with Customer Success capabilities like onboarding support, stakeholder enablement, and usage expansion. This role is designed for an enterprise consultative SaaS/Cloud seller who can also build deep relationships, drive platform usage, and inform our go-to-market playbooks.   This role reports to the Director of CONNECT Platform Commercial Strategy.   Key Responsibilities   Enterprise Selling & Commercial Execution   Own commercial outcomes—including pipeline generation, opportunity progression, and ARR achievement—for a portfolio of target accounts   Identify and qualify use-case-driven opportunities for CONNECT platform products, using a consultative, MEDDPICC-informed sales process   Engage technical and business stakeholders (often VP+ and cross-functional) to build strong buying coalitions   Drive and close new SaaS/Cloud platform deals, with a focus on land-and-expand strategies   Negotiate commercial terms in alignment with value delivered, usage patterns, and strategic fit   Platform Adoption & Value Realization   Support onboarding and deployment strategies to accelerate time-to-value   Develop success plans in partnership with customers and internal teams   Monitor usage trends, identify adoption gaps, and proactively address risk   Influence post-sale expansion by championing new use cases and capabilities   Serve as a customer advocate internally to shape roadmap, pricing, and support   Strategic Feedback & GTM Iteration   Capture and share customer insights to improve CONNECT product-market fit and GTM messaging   Inform commercial model, onboarding approaches, and playbooks for future scale   Collaborate closely with product, marketing, customer success, partnerships, sales enablement, and regional sales teams   About You   You’re an enterprise SaaS seller with a strategic mindset and customer-first approach. You can build trust with executives, guide complex sales motions, and influence product-market fit through what you learn in the field. You thrive in fast-moving, ambiguous environments where you're empowered to help shape the future.   Required Skills & Experience   5+ years in enterprise B2B SaaS or Cloud software roles (e.g., Account Executive, Customer Success Manager, Solution Consultant)   Proven track record owning and delivering against ARR targets and closing complex deals   Strong sales acumen, including territory planning, value-based selling, stakeholder mapping, and negotiation   Experience working with (or selling into) asset-intensive industries like energy, chemicals, or manufacturing is a plus   Comfort engaging both technical users and business decision-makers   Experience driving product adoption and account growth post-sale   Familiarity with sales methodologies such as MEDDPICC, Challenger, or Command of the Message   Proficiency with Salesforce and modern sales/customer success tools   A self-starter who can operate autonomously and influence cross-functional teams   Why This Role?   This is a rare opportunity to help build the commercial motion of AVEVA’s next-generation platform from the ground up. You’ll gain visibility across executive and global teams, directly influence strategy, and grow your role in line with one of the company’s top strategic priorities with the potential to evolve into a leadership path in Sales, Customer Success, Business Development or Platform Strategy.   Commercial at AVEVA   Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.  If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.  Find out more: https://www.aveva.com/en/about/careers/   USA Benefits include: Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K. It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out more: aveva.com/en/about/careers/benefits/ Hybrid working We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed during the hiring process. Hiring process Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed