Compliance Investigator

SUMMARY   The Compliance Investigator assists with investigations, complaint evaluations, technical assistance matters, and compliance activities. Supports timely complaint resolution, documentation, case analysis, and enforcement-related activities. Gathers and analyzes evidence, interviews relevant parties, documents findings, and supports corrective action recommendations while maintaining confidentiality, objectivity, and professionalism.  Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.    ESSENTIAL REQUIREMENTS    The ability to obtain, maintain, and access classified information at the T4 Public Trust level, which requires U.S. Citizenship. Required to work on-site pursuant to the Presidential Memorandum, Return to In-Person Work (Jan. 20, 2025), and at the work location identified in the contract.    Experience conducting or supporting investigations, complaint reviews, compliance assessments, or regulatory enforcement activities.    Strong analytical skills with the ability to review records, policies, procedures, reports, and other evidence.    Ability to work with sensitive or confidential information.    Demonstrate proficiency in English grammar and punctuation. Excellent organizational, written, and oral communication skills are required.  Ability to work in a team or independently in a busy environment is required. Proficiency in using Microsoft Office Suite (i.e., Outlook, Word, Excel, PowerPoint, Access, Visio, etc.). Ability to work and communicate effectively with all levels of management and coworkers, as well as a wide range of people with diverse backgrounds. Ability to manage multiple projects and priorities. Ability to produce quality work, meet critical deadlines and pay attention to detail in a fast-paced, demanding environment. Ability to work independently and in a team environment. KEY DUTIES AND RESPONSIBILITIES    Essential Duties and responsibilities include the following.  Other duties may be assigned.  Works independently or as a team leader as required. Provides written comments, case assessments, and related documentation to key stakeholders.  Evaluate complaints to identify potential violations of HIPAA Rules and/or applicable federal civil rights, conscience and religious freedom regulations. Provides written comments to the COR. Responds in a timely and professional manner to correspondence and phone calls related to complaints, inquiries, and requests for technical assistance.    Drafts documents related to administrative and technical assistance cases and complaint resolution, including but not limited to:    Investigative strategies    Notification letters    Data requests    Closure letters    Voluntary resolution agreements    Corrective action plans    Participates in interviews of complainants, witnesses, and other relevant parties, as directed.    Reviews and analyzes documents, records, emails, reports, financial data, system logs, and other relevant evidence.  Collaborates on investigations involving breaches of confidential information and other high-impact cases under the guidance of the regional manager and program manager.    Maintains clear, timely, and professional communication with team members and stakeholders through phone calls, email correspondence, and meeting attendance to support collaboration, and successful outcomes.  Expedites closure documentation for technical assistance matters and administrative complaint resolutions.    Assess facts against applicable policies, procedures, contractual requirements, regulations, and standards.  Protects sensitive information and maintains confidentiality throughout the investigation process.  Ensures assigned timelines, milestones, and deliverables are met.    Prepares clear, accurate, and professional written materials demonstrating proficiency in English grammar, punctuation, and technical writing standards.    Maintains confidentiality and handles sensitive information in accordance with applicable laws, regulations, contractual requirements, and organizational procedures.    Demonstrates sustained productivity and attention to detail while managing competing deadlines and tasks.  Supports case management, tracking, and reporting activities as required.    May be required to work on-site per contract identified work location.  EDUCATION AND EXPERIENCE   Bachelor's degree and a minimum of one to two (1-2) years of relevant experience, or equivalent combination of education/experience. Law Degree (J.D.) from a law school accredited by the American Bar Association (ABA) is preferred.  PHYSICAL DEMANDS   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.   Work is primarily performed in an office environment, where employees may be seated in close proximity to coworkers and exposed to routin