Communications Manager

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Communications Manager serves as a strategic communications partner. This role develops and executes internal communications, executive messaging, employee engagement campaigns, and leadership communications while partnering closely with senior leaders and cross-functional stakeholders. The position requires a strong writer who can balance strategic executive communications with hands-on execution, including communication planning, executive social media support, technology-related communications, and associate-facing campaigns. This role will report to the Director of Corporate Affairs and communications. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview and Core Responsibilities You’ll be responsible for planning, writing and producing communications that engage TransUnion’s associates, strengthening connection to our brand, celebrating our successes and ensuring awareness of functional priorities and important TransUnion growth and performance news. Developing high-impact executive communications, partnering closely with functional leaders to define and elevate their voice across internal and external channels. These deliverables could include talking points, emails, LinkedIn content, video scripts and more. You’ll write – a lot. A journalistic mindset – the ability to see news from the audiences’ perspective and ask questions of business partners to drive clarity – is essential. Equipped with that information, you’ll develop communication plans and associated deliverables, including leadership communications, intranet articles, presentations and other materials. Along the way, you’ll track key performance metrics, listen to feedback from our leaders and associates, and adjust our plans as needed. You’ll lead conversations with our business partners to understand their business objectives, then develop, articulate and execute the strategies that deliver the mutually determined outcomes. A consulting mindset and leadership presence are critical. Required Knowledge and Experiences 5+ years experience in a corporate or agency setting Exceptional writing and editing skills, Ability to form and drive consultative working relationships with leaders and other key stakeholders in a matrixed environment Expertise in corporate communication programs and channels, with a track record of success developing, executing and measuring strategic communications programs Bachelor’s degree in Communications, Marketing, Journalism or related field (or equivalent practical experience) We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in: experience leveraging AI tools to enhance content development Experience communicating with a diverse global audience Experience working in information services and/or financial services Advanced degree Benefits that support every part of your life: At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one. For Your Health : Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable. For Your Protection : We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage. For Your Family : From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return. For Your Future : Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently. For You : Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. For Your Wellness : Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected] .