Commercial Lines Associate Account Manager

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here. About HUB    In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.  Why Choose HUB?    Throughout our network of more than 600 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development .   Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.  We are the perfect fit if you:  are seeking a progressive work environment at a rapidly growing organization  have a desire to help others protect their future  have an entrepreneurial spirit and are challenged by the opportunity to grow the business   are focused on learning and development to enhance your industry knowledge and expertise  are a self-starter willing to invest time and energy to learn the technical aspects of our business  believe in integrity and building success by developing relationships with others  Summary   HUB’s Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative solutions.  The Commercial Lines Associate Account Manager provides administrative and clerical support to the Commercial Channel through assisting the team in providing quality customer service.  In this role, you will:    Process lost policy release forms  Prepare Summaries of Insurance  Process endorsement requests and secure pricing from carrier if needed   Manage account documentation including ERM 14 forms; send documentation to insured and follow up to ensure it was received and submitted to the carrier   Maintain follow-up system with insurance carriers to ensure requests are processed timely   Furnish underwriters with additional information as requested   Enter Client information and policy detail into broker management system  Check policies for accuracy of information in comparison with the Insurance quote and Broker Management System  Request, process and document Audits and Endorsement requests  Assemble/process renewal documents  Complete renewal kits and marketing exhibits  Pursue a program for personal and professional development   Perform other specific duties and projects as assigned by management  What you offer us:      1-2 years insurance experience Wisconsin property/casualty license required Well organized with an aptitude for details   Strong written and oral communication skills   Understand and analyze insurance coverages, forms, and policies   Work normally scheduled hours and additional time as needed   Basic knowledge of Microsoft Office required and EPIC preferred       What we offer you:      A rewarding job that helps local businesses in the community   Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options   Generous time-off policies (2 weeks of vacation + Personal/Sick/Floating Holidays)   A work/life balance because that is important for all of us   Learn from the expertise of your coworkers   Growth- HUB is growing, and so can your career   Be part of a motivated team  What we offer you We invest in your growth. HUB offers structured training, licensing support , and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements. Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans Generous paid time