Commerce Strategy & Transformation Consulting (Non-Executive / Executive Level)
Accenture
via workdayFirst listed here 2026-09-11
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Join our team of Customer Sales & Service consultants who solve customer - facing challenges at clients spanning sales, service and marketing to accelerate business change.
Practice: I | Areas of Work: Commerce & Sales | Level: Consultant / Manager / Senior Manager | Location: Bonifacio Global City, Taguig, Metro Manila, Philippines
Explore an Exciting Career at Accenture
Are you passionate about shaping how commerce works in an AI ‑ driven world? Do you enjoy turning emerging technology into real customer impact, from discovery to decision ‑ making and transactions? Have you been part of deploying AI ‑ enabled solutions—whether in commerce platforms, digital ecosystems, or customer experiences—and want to scale that impact across global clients?
If this excites you, you’ll find the right opportunity here.
The Practice – A Brief Sketch
Accenture Song accelerates growth and value for our clients through sustained customer relevance. We bring together strategy, creativity, technology, and data to design and deliver meaningful experiences at speed and at scale.
Within Song Commerce, we are building next ‑ generation capabilities at the intersection of AI, digital commerce, and AI ‑ driven discovery—including Agentic Commerce and Generative Engine Optimization (GEO). These capabilities are central to Accenture’s reinvention agenda, shaping how brands and products are discovered, recommended, and transacted in AI ‑ first environments.
As part of our Commerce – Agentic & GEO team, you will help clients adapt to a world where AI agents, conversational interfaces, and generative engines influence how customers discover, evaluate, and purchase products.
You will work across strategy, experience, content, platforms, and data to help organizations modernize their commerce ecosystems—ensuring products are both discoverable by AI engines and actionable by AI agents.
This role spans consulting, solution design, and execution, with expectations calibrated by level.
Key Responsibilities :
Agentic Commerce
Help define how products, pricing, inventory, and policies should be structured for AI ‑ driven discovery and agent ‑ assisted transactions
Support or lead the design of commerce systems that can be understood and used by AI (e.g., structured data, APIs, product feeds)
Help prepare systems for AI agents to interact with, enabling real-time decisioning and actions such as product selection, pricing, or transaction support
Design and prototype agent journeys (e.g., conversational shopping, guided selling, post ‑ purchase service) and define the guardrails, handoffs, and success metrics needed to scale them safely
Partner with engineering, data, and platform teams to operationalize agentic use cases
GEO (Generative Engine Optimization)
Improve how brands and products are discovered, understood, cited, and recommended by LLM ‑ powered experiences (e.g., ChatGPT, Perplexity)
Support or lead GEO strategies covering:
Content and entity optimization
Structured data and technical alignment
Measurement of AI visibility and share of voice
Establish GEO baselines and testing approaches (e.g., prompt set design, answer quality scoring, citation tracking) to measure improvement over time and inform content and technical priorities
Collaborate with SEO, content, PR, and analytics teams to drive AI discoverability
Consulting & Delivery
Translate emerging AI capabilities into practical commerce use cases and client roadmaps (e.g., AI-assisted product discovery, automated workflows, agent-enabled transactions)
Support end-to-end delivery from concept to implementation by coordinating across strategy, design, engineering, and data teams to define requirements, manage dependencies, and drive progress
Contribute to or lead client workshops, working sessions, and executive readouts
Produce clear, insight ‑ driven client deliverables that connect AI capabilities to measurable business outcomes
Support capability building and knowledge development within Song Commerce
Read about us.
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Your Experience Counts!
Management Consultant
4 + years of experience in consulting, digital strategy, commerce, SEO, platforms, or adjacent roles
Hands ‑ on involvement in at least one AI, agentic, or generative ‑ enabled initiative (e.g., automation, AI-assisted workflows, chatbot/LLM integration, or agentic use cases), either through direct implementation or as part of a delivery team
Strong analytical and problem ‑ solving skills
Ability to support delivery workstreams, research, analysis, and documentation
Comfortable working in fast ‑ evolving , ambiguous problem spaces
Management Consulting Manager
10 + years of experience delivering digital commerce, platform, or AI ‑ enabled transformation
Proven ability to lead workstreams and manage consultants or analysts
Experience translating strategy into executable solutions and roadmaps , particularly in digital commerce or AI-enabled customer experiences
Strong client ‑ facing skills, including facilitation and stakeholder management
Ability to connect technology concepts (e.g., AI, APIs, automation) with real customer or business use cases
Exposure to AI ‑ driven discovery, agentic systems, or advanced commerce ecosystems is strongly preferred
Management Consulting Senior Manager
1 2 + years of experience in consulting, digital commerce, platform strategy, or technology transformation
Proven track record leading complex, multi ‑ disciplinary programs
Ability to influence senior client stakeholders and shape strategic direction
Strong understanding of ecosystems, APIs, data architecture, and AI ‑ dri
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