City Hall Building Manager (0923) - Real Estate Division, Office of City Administrator

Permanent Exempt (PEX) :Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. Specific information regarding this recruitment process are listed below:  Application Opening: Friday, September 4, 2026 Application Deadline: Sunday, September 27, 2026 at 11:59pm PST    ✅ Required Supplemental Questionnaire due at the time of application:   https://forms.cloud.microsoft/g/ntgLuzPQ8R About the Office of the City Administrator: The Office of the City Administrator   and its 20+ divisions and departments operate core internal and public-facing services in San Francisco.    The Office of the City Administrator’s Mission and Vision  Our vision is to lead the nation in public administration and to enable City departments to effectively deliver critical public services. We aim to help the city run better, to connect San Francisco residents and constituents to the vital public services they seek, and to create a meaningful and diverse work culture that is the place of choice for people who are invested in a career in public service.  We are committed to ensuring that City services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion. We are also committed to ensuring that we have a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but not limited to, Black, Indigenous, and people of color (BIPOC).  To learn more about our departments, divisions, and programs, visit:  https://sf.gov/departments/city-administrator    About the Real Estate Division  The Office of the City Administrator, Real Estate Division (RED) is a team of more than 300 staff delivering professional real estate services to a variety of City departments. RED supports San Francisco’s public mission by delivering two essential services:   Real Estate Transactions and Property Records:  RED manages acquisitions, conveyance, and leasing of real property on behalf of City departments, as well as conducting and documenting these transactions efficiently, transparently, and in alignment with City policies, operational needs, and reporting requirements.    Property and Facility Management:  RED provides services to over 6 million square feet of City-owned property, including civic facilities such as City Hall, 49 South Van Ness, the Hall of Justice, Alemany Farmers Market, Police Headquarters, and other key public assets.  Our property management, building engineering, contracts, security and custodial teams provide operational support to keep City services running safely and effectively.  RED is seeking an experienced property management professional to serve as the San Francisco City Hall Building Manager and lead the full-service management and operation of City Hall, an iconic historic landmark and center of City government. The position is responsible for ensuring that City Hall is safe, well maintained, responsive to tenant and public needs, and operated to a high standard. This role requires strong political awareness, advanced communication skills, exceptional customer service, and proven project, budget and people management capabilities to address complex operational needs in a high-profile public environment.  The City Hall Building Manager oversees multidisciplinary building operations and staff, manages tenant relations, and ensures maintenance, repairs, and capital projects are identified, prioritized, and timely completed to meet the operational needs of a historic, high-traffic civic complex. The Building Manager also plays a key role in coordinating safety, security, and emergency preparedness. The role regularly engages with elected officials, department heads, and executive-level stakeholders, and works closely with City Administrator’s Office, and partners in San Francisco Public Works, the Sheriff’s Department, contractors, and others to ensure safe, efficient, and seamless facility operations.  Examples of Important and Essential Duties: Building Operations & Strategic Facilities Management  Oversee day-to-day operations, maintenance, repairs, capital improvements, policies, and other facility functions; supervise staff and establish priorities and service expectations.  Serve as primary liaison between RED, tenant departments, elected officials, and executive leadership, providing regular building condition updates and operational communications.  Regularly assess building conditions and operational performance, work orders, and coordinate ADA, safety, and policy compliance across City Hall spaces.  Coordinate with RED facilities maintenance staff, San Francisco Public Works, and other partners to prioritize, track, and ensure timely completion of maintenance and repair projects.  Work with RED management to develop long range planning, budgets, and capital improvement funding needs.  Customer Service, Stakeholder Management & Communication  Act as the main operational contact for elected officials, department heads, commissioners, and tenant departments; build effective tenant relationships and provide prompt, diplomatic customer service  Communicate operational impacts, policy requirements, and building constraints with clarity and tact; provide guidance, conflict resolution, and interpretation of building policies.   Lead tenant onboarding and departmental moves; manage communication of tenant manuals, policies, and safety materials.  Safety, Security & Emergency Preparedness  Serve as a key operational partner to the Sheriff’s Department on City Hall security matters and coordinate with RED